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Cited by 571

The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.

Web Surveys: Perceptions of Burden

Crawford, Scott D., Couper, Mick P., Lamias, Mark J.·2001·Social Science Computer Review

Abstract

Web surveys appear to be attaining lower response rates than equivalent mail surveys. One reason may be that there is currently little information on effective strategies for increasing response to Internet-based surveys. Web users are becoming more impatient with high-burden Web interactions. The authors examined the decision to respond to a Web survey by embedding a series of experiments in a survey of students at the University of Michigan. A sample of over 4,500 students was sent an e-mail invitation to participate in a Web survey on affirmative action policies. Methodological experiments included using a progress indicator, automating password entry, varying the timing of reminder notices to nonrespondents, and using a prenotification report of the anticipated survey length. Each of these experiments was designed to vary the burden (perceived or real) of the survey request. Results of these experiments are presented.

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Cites

  • Nonresponse in Household Interview Surveys

    Groves, R. M., & Couper, M. P. (1998) · doi:10.1002/9781118490082 · Cited by 761 · cited 1×

    “In this respect, Web surveys are similar to interviewer-administered surveys in that the initial decision to participate is based on the relatively limited information conveyed in the advance letter or communi-Crawford by the interviewer (see Groves & Couper, 1998).”
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Metadata

Authors
Crawford, S. D., Couper, M. P., & Lamias, M. J.
Venue
Social Science Computer Review
Published
2001-05
Volume
19
Issue
2
Pages
146-162
ISSN
  • 0894-4393 (ISSN-L)
  • 1552-8286
OpenAlex
W1978871724
Cited by
571
References
1
FWCI
46.24
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Web Surveys: Perceptions of Burden. https://app.cochat.ai/papers/10.1177/089443930101900202
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Crawford, S. D., Couper, M. P., & Lamias, M. J. (2001). Web Surveys: Perceptions of Burden. Social Science Computer Review. https://doi.org/10.1177/089443930101900202

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