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Cited by 200

The DOI matches its Crossref record; 8 of the 8 references it cites were found in a registry or an index.

Addressing Empathic Failures

Zaki, Jamil, Cikara, Mina·2015·Current Directions in Psychological Science

Abstract

Empathy is critical for social functioning, but it often wanes when it is needed most. Resulting empathic failures precipitate and worsen social conflict. Accordingly, conflict-reduction interventions prioritize developing empathy in order to achieve harmony. Recent research has indicated that such interventions can benefit from a more nuanced understanding of empathy. First, empathy is a multidimensional construct, including understanding, sharing, and feeling concern for others’ emotions. The expression of these empathic processes is further influenced by psychological factors that “tune” people toward or away from empathy. Interventions must therefore diagnose the specific nature and precursors of empathic failures and tailor interventions appropriately. Second, empathy alone may be insufficient to produce prosocial behavior, especially when parties differ in status or power. In these cases, interventions should promote equitable goals and norms in addition to empathy. By understanding its component processes and boundary conditions, practitioners can work to promote empathy in maximally effective ways.

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Metadata

Authors
Zaki, J., & Cikara, M.
Venue
Current Directions in Psychological Science
Published
2015-12
Volume
24
Issue
6
Pages
471-476
ISSN
  • 0963-7214 (ISSN-L)
  • 1467-8721
OpenAlex
W2194185728
Cited by
200
References
8
FWCI
24.36
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Addressing Empathic Failures. https://app.cochat.ai/papers/10.1177/0963721415599978
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Zaki, J., & Cikara, M. (2015). Addressing Empathic Failures. Current Directions in Psychological Science. https://doi.org/10.1177/0963721415599978

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