Identification and Assessment of Intercultural Competence as a Student Outcome of Internationalization
Abstract
This study seeks to determine a definition and appropriate assessment methods of inter-cultural competence as agreed on by a panel of internationally known intercultural scholars. This information is validated by a sample of higher education administrators and can be used by administrators in identifying and assessing intercultural competence as a student outcome of internationalization efforts. Conclusions made from this study include identified elements of intercultural competence and assessment methods on which both the intercultural scholars and administrators agreed, resulting in the first study to document consensus on intercultural competence. Both groups agree that it is possible to assess degrees of intercultural competence and in so doing, that it is best to use a mix of quantitative and qualitative methods to assess intercultural competence, including interviews, observation, and judgment by self and others. Two models of inter-cultural competence are presented based on the findings of the study.
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In Deardorff (2006), Byram's (1997) definition of ICC was the highest rated by institutions, with M = 3.5.
“The results demonstrated that Byram's (1997) definition of ICC, which focuses heavily on language proficiency, was the highest rated ( M = 3.5)”
From Assessing Intercultural Competence in Higher Education: Existing Research and Future Directions (2016) · cites this paper as Deardorff, 2006
In Deardorff (2006), only one element, understanding of others' world views, received 100% agreement from the raters.
“with only one element, understanding of others' world views, receiving 100% agreement from the raters.”
From Assessing Intercultural Competence in Higher Education: Existing Research and Future Directions (2016) · cites this paper as Deardorff, 2006
The administrators' responses confirmed the need for a general definition of ICC that could be used across student populations and contexts.
“and confirmed the need for a general definition that could be used across student populations and contexts.”
From Assessing Intercultural Competence in Higher Education: Existing Research and Future Directions (2016) · cites this paper as Deardorff, 2006
In Deardorff (2006), seven definitions and 22 elements of ICC were agreed upon by 80% (16 out of 23) of the international scholars.
“Seven definitions and 22 elements were agreed upon by 80% (16 out of 23) of the group”
From Assessing Intercultural Competence in Higher Education: Existing Research and Future Directions (2016) · cites this paper as Deardorff, 2006
Administrators' responses revealed that similar yet distinctive terms (cross-cultural competence, global competence, intercultural competence, and global citizenship) were used to discuss ICC.
“Responses from administrators also revealed that similar yet distinctive terms were being used to discuss this construct, including c ross-cultural competence, global competence, intercultural competence , and global citizenship (Deardorff, 2006, p. 247)”
From Assessing Intercultural Competence in Higher Education: Existing Research and Future Directions (2016) · cites this paper as Deardorff, 2006
In Deardorff (2006), a group of 23 international scholars rated Deardorff's (2004) definition of ICC as the highest on average.
“In the same study, a group of 23 international scholars rated the same nine definitions; on average, Deardorff's (2004) definition of ICC as 'the ability to communicate effectively and appropriately in intercultural situations based on one's intercultural knowledge, skills, and attitudes' (p. 194) was the highest rated.”
From Assessing Intercultural Competence in Higher Education: Existing Research and Future Directions (2016) · cites this paper as Deardorff, 2006
In Deardorff (2006), Lambert's (1994) definition of ICC was the second highest rated by institutions, with M = 3.3.
“followed by Lambert's (1994) definition ( M = 3.3), which highlights task accomplishment in the global context (see Table 1; Deardorff, 2006).”
From Assessing Intercultural Competence in Higher Education: Existing Research and Future Directions (2016) · cites this paper as Deardorff, 2006
Deardorff (2006) identified three prevalent themes across definitions generated by individual institutions: awareness, valuing, and understanding of cultural differences; experiencing other cultures; and self-awareness of one's own culture.
“the same researchers identified three prevalent themes across definitions generated by individual institutions, including 'the awareness, valuing, and understanding of cultural differences; experiencing other cultures; and self-awareness of one's own culture' (Deardorff, 2006, p. 247).”
From Assessing Intercultural Competence in Higher Education: Existing Research and Future Directions (2016) · cites this paper as Deardorff, 2006
Intercultural communicative competence involves attitudes such as openness and curiosity, knowledge of cultural practices, and skills of interpreting and relating meanings across cultures.
“Drawing on Byram's framework, ICC involves several interrelated components, including attitudes (such as openness and curiosity), knowledge of cultural practices, and skills of interpreting and relating meanings across cultures (Byram, 2021;Sercu et al., 2022;Deardorff, 2006).”
From TEACHER TALK AND CLASSROOM DISCOURSE IN INDONESIAN EFL TEACHING: AN INTERCULTURAL PERSPECTIVE (2026) · cites this paper as Deardorff, 2006
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Assessing Intercultural Competence in Higher Education: Existing Research and Future Directions
Griffith, R. L., Wolfeld, L., Armon, B. K., Rios, J., & Liu, O. L. (2016) · ETS Research Report Series · doi:10.1002/ets2.12112 · Cited by 211 · see citing works
“…terms were being used to discuss this construct, including cross-cultural competence, global competence, intercultural competence, and global citizenship (Deardorff, 2006, p. 247), and confirmed the need for a general definition that could be used across student populations and contexts.”
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Redmond, S. A., Wilcox, S. L., Campbell, S., Kim, A., Finney, K., Barr, K., & Hassan, A. M. (2015) · WORK: A Journal of Prevention, Assessment & Rehabilitation · doi:10.3233/wor-141987 · Cited by 169 · see citing works
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Aldridge, J. M., McChesney, K., & Afari, E. (2018) · Learning Environments Research · doi:10.1007/s10984-017-9249-6 · Cited by 124 · see citing works
Teachers’ intercultural competence: A requirement or an option in a culturally diverse classroom?
Álvarez Valdivia, I. M., & González Montoto, I. (2018) · International Journal of Inclusive Education · doi:10.1080/13603116.2017.1377298 · Cited by 41 · see citing works
TEACHER TALK AND CLASSROOM DISCOURSE IN INDONESIAN EFL TEACHING: AN INTERCULTURAL PERSPECTIVE
Qothrunnada, Z., & Rini, S. (2026) · ELLTER Journal · doi:10.22236/ellter.v7i1.22465
- Authors
- Deardorff, D. K.
- Corresponding author
- Deardorff, Darla K.
- Venue
- Journal of Studies in International Education
- Publisher
- SAGE Publications
- Published
- 2006-09
- Volume
- 10
- Issue
- 3
- Pages
- 241-266
- ISSN
- 1028-3153 (ISSN-L)
- 1552-7808
- OpenAlex
- W2152854694
- Cited by
- 3,489
- References
- 0
- Citations by year
- 2026: 476 · 2025: 377 · 2024: 275 · 2023: 318 · 2022: 278 · 2021: 258 · 2020: 276 · 2019: 240 · 2018: 193 · 2017: 155 · 2016: 158 · 2015: 135 · 2014: 117 · 2013: 73 · 2012: 61
- FWCI
- 52.20
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Studies in International Education (publishedVersion)
- Topics
- Social Sciences › Communication › International Student and Expatriate Challenges
- Social Sciences › Communication › Language, Communication, and Linguistic Studies
- Social Sciences › Education › Global Education and Multiculturalism
- Keywords
- intercultural competence, internationalization of higher education, student outcomes, competency assessment, assessment methods, university administrators, intercultural competence models, self-assessment, peer assessment
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