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Cited by 1,069

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Perceptions of Internet Information Credibility

Flanagin, Andrew J., Metzger, Miriam J.·2000·Journalism & Mass Communication Quarterly

Abstract

People increasingly rely on Internet and web-based information despite evidence that it is potentially inaccurate and biased. Therefore, this study sought to assess people's perceptions of the credibility of various categories of Internet information compared to similar information provided by other media. The 1,041 respondents also were asked about whether they verified Internet information. Overall, respondents reported they considered Internet information to be as credible as that obtained from television, radio, and magazines, but not as credible as newspaper information. Credibility among the types of information sought, such as news and entertainment, varied across media channels. Respondents said they rarely verified web-based information, although this too varied by the type of information sought. Levels of experience and how respondents perceived the credibility of information were related to whether they verified information. This study explores the social relevance of the findings and discusses them in terms of theoretical knowledge of advanced communication technologies.

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Metadata

Authors
Flanagin, A. J., & Metzger, M. J.
Venue
Journalism & Mass Communication Quarterly
Published
2000-09
Volume
77
Issue
3
Pages
515-540
ISSN
  • 1077-6990 (ISSN-L)
  • 2161-430X
OpenAlex
W2137194788
Cited by
1,069
References
0
FWCI
39.14
Type
journal article
Language
en
Open access
closed

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.