The DOI matches its Crossref record; 79 of the 79 references it cites were found in a registry or an index.
Impact of Job Burnout on Satisfaction and Turnover Intention: Do Generational Differences Matter?
Abstract
This study examines possible moderating effects of generational differences (Baby Boomers, Generation X, Millennials) on the relationship between job burnout (emotional exhaustion, cynicism, reduced professional efficacy) and employee satisfaction and turnover intention, as well as its moderating effects on the relationship between employee satisfaction and turnover intention using data collected from employees of a midscale chain hotel. Findings indicate that generational differences between Baby Boomers and Millennials have significant moderating effects on the relationship between emotional exhaustion and job satisfaction and turnover intention, and on the relationship between job satisfaction and turnover intention.
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Cites
Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003) · Journal of Applied Psychology · doi:10.1037/0021-9010.88.5.879 · Cited by 82,194
Eysenck, H. J. (1985) · Behaviour Research and Therapy · doi:10.1016/0005-7967(85)90087-7 · Cited by 31,975
“Stress: appraisal and coping,”
Folkman, S. (2013) · Encyclopedia of Behavioral Medicine · doi:10.1007/978-1-4419-1005-9_215 · Cited by 27,833
Conservation of resources: A new attempt at conceptualizing stress
Hobfoll, S. E. (1989) · American Psychologist · doi:10.1037/0003-066x.44.3.513 · Cited by 18,187
The measurement of experienced burnout
Maslach, C., & Jackson, S. E. (1981) · Journal of Organizational Behavior · doi:10.1002/job.4030020205 · Cited by 14,496
The job demands-resources model of burnout.
Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001) · Journal of Applied Psychology · doi:10.1037/0021-9010.86.3.499 · Cited by 13,643
(1996) · Consulting Psychologists Press eBooks · Cited by 7,863
Social and Psychological Resources and Adaptation
Hobfoll, S. E. (2002) · Review of General Psychology · doi:10.1037/1089-2680.6.4.307 · Cited by 4,594 · cited 3×
“According to this theory, resources are those entities that either are centrally valued in their own right (e.g., self-esteem, close attachments, health, and inner peace) or act as a means to obtain centrally valued ends (e.g., money, social support, and credit; Hobfoll, 2002).”
BackgroundA life-span, life-space approach to career development
Super, D. E. (1980) · Journal of Vocational Behavior · doi:10.1016/0001-8791(80)90056-1 · Cited by 4,285
TETT, R. P., & MEYER, J. P. (1993) · Personnel Psychology · doi:10.1111/j.1744-6570.1993.tb00874.x · Cited by 4,114
Cited by
Lu, L., Lu, A. C. C., Gursoy, D., & Neale, N. R. (2016) · International Journal of Contemporary Hospitality Management · doi:10.1108/ijchm-07-2014-0360 · Cited by 355
Self-citationAnderson, H. J., Baur, J. E., Griffith, J. A., & Buckley, M. R. (2017) · The Leadership Quarterly · doi:10.1016/j.leaqua.2016.08.001 · Cited by 302
Zeffane, R., & Bani Melhem, S. J. (2017) · Employee Relations · doi:10.1108/er-06-2017-0135 · Cited by 142
Srivastava, S., & Bajpai, L. (2021) · Personnel Review · doi:10.1108/pr-10-2019-0548 · Cited by 24
Retracted
Metadata
- Authors
- Lu, A. C. C., & Gursoy, D.
- Venue
- Journal of Hospitality & Tourism Research
- Publisher
- SAGE Publications
- Published
- 2013-07-15
- Volume
- 40
- Issue
- 2
- Pages
- 210-235
- ISSN
- 0741-5095 (ISSN-L)
- 1096-3480
- 1557-7554
- OpenAlex
- W1972932980
- Cited by
- 311
- References
- 79
- FWCI
- 8.05
- Type
- journal article
- Language
- en
- Open access
- closed
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Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
