The DOI matches its Crossref record, with a small difference in title or year.
Determinants of an effective Instagram post for the hospitality industry
Abstract
The aim of this study is to examine how important the respective roles of influencers, visual and textual post characteristics, and destination-unique selling point (USP) references are in Instagram marketing. We analyzed these factors’ relative effectiveness using a real-life case study in the hospitality industry. The findings – based on an externally valid dataset ( N = 457 Instagram posts) – indicated that influencers are a key asset for the hospitality business. Moreover, we find that visual and textual content characteristics and USP references also significantly influence the effectiveness of an Instagram post (i.e., the length of the text, a photo of a swimming pool, and an illustration of a couple). Therefore, this study suggests that the hospitality industry should focus on influencers and other factors such as textual and visual post characteristics and destination-unique selling points in its communication strategy on Instagram. These findings can aid the hospitality industry in calibrating and optimizing their advertising on Instagram, which may lead to a stronger external market position and higher revenues.
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“When TSMIs showcase a known destination, they can greatly impact the choice of that location as a travel destination (Beeton 2010;Roozen 2023).”
From Influencers and the choice of a travel destination: A customer journey and information processing perspective (2025) · cites this paper as Roozen 2023
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Belanche, D., Ibáñez‐Sánchez, S., Jordán, P., & Matas, S. (2025) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2025.102954 · Cited by 41
Pourazad, N., Stocchi, L., & Simmonds, L. (2025) · Information Technology & Tourism · doi:10.1007/s40558-025-00330-6 · Cited by 22
Persuasive Appeals Construction in Government Tourism Instagram Posts
Sari, E. D. P., Agustina, M. F., Adiarti, D., Trisnawati, R. K., & bin Hamzah, R. H. (2026) · JPI Jurnal Pustaka Indonesia · doi:10.62159/jpi.v6i2.2581 · Cited by 1
“Similarly, Roozen (2025) demonstrates that visual, textual, influencer, and destination-specific characteristics may contribute differently to post effectiveness, reinforcing the need to separate message properties from measured audience responses.”
Leong, M. K., Koay, K., Song, Y.-K., & Chong, K. M. (2026) · Asia-Pacific Journal of Business Administration · doi:10.1108/apjba-10-2025-0801 · Cited by 1
The Influence of Instagram Social Media on Purchase Intention at Bali Tropic Resort & Spa
Fitri, M. L. A., Suastini, N. M., Indrayani, I., & Diwyarthi, N. D. M. S. (2026) · West Science Interdisciplinary Studies · doi:10.58812/wsis.v4i09.3072
Sagitarini, L. L., & Suardani, M. (2026) · Inkubis Jurnal Ekonomi dan Bisnis · doi:10.59261/inkubis.v8i2.265
“Insights from this market can inform broader strategies for destinations where competition is equally intense and digital engagement is a key determinant of consumer choice (Nguyen & Nguyen, 2021; Roozen, 2025).”
Crafting sustainability narratives in tourism on social media
Beach, C., Chen, S., Lee, M. S. W., & Starr, R. (2026) · Journal of Vacation Marketing · doi:10.1177/13567667261425038
Metadata
- Authors
- Roozen, I.
- Affiliations
- KU Leuven (BE)
- Corresponding author
- Roozen, Irene
- ORCID
- Roozen, Irene
- Venue
- Journal of Vacation Marketing
- Publisher
- SAGE Publications
- Published
- 2023-11-15
- Volume
- 31
- Issue
- 2
- Pages
- 519-531
- ISSN
- 1356-7667 (ISSN-L)
- 1479-1870
- OpenAlex
- W4388732439
- Cited by
- 2
- References
- 0
- Citations by year
- 2026: 1 · 2025: 1
- FWCI
- 0.86
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal Of Vacation Marketing (publishedVersion)
- Lirias (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Marketing › Digital Marketing and Social Media
- Social Sciences › Business, Management and Accounting › Tourism, Leisure and Hospitality Management › Diverse Aspects of Tourism Research
- Social Sciences › Business, Management and Accounting › Marketing › Marketing and Advertising Strategies
- Keywords
- Instagram marketing, influencer marketing, hospitality industry, tourism promotion, unique selling proposition
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