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Cited by 796

The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.

The role of site features, user attributes, and information verification behaviors on the perceived credibility of web-based information

Flanagin, Andrew J., Metzger, Miriam J.·2007·New Media & Society
DOI 10.1177/1461444807075015
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Abstract

Data from 574 participants were used to assess perceptions of message, site, and sponsor credibility across four genres of websites; to explore the extent and effects of verifying web-based information; and to measure the relative influence of sponsor familiarity and site attributes on perceived credibility.The results show that perceptions of credibility differed, such that news organization websites were rated highest and personal websites lowest, in terms of message, sponsor, and overall site credibility, with e-commerce and special interest sites rated between these, for the most part.The results also indicated that credibility assessments appear to be primarily due to website attributes (e.g. design features, depth of content, site complexity) rather than to familiarity with website sponsors. Finally, there was a negative relationship between self-reported and observed information verification behavior and a positive relationship between self-reported verification and internet/web experience. The findings are used to inform the theoretical development of perceived web credibility.

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Metadata

Authors
Flanagin, A. J., & Metzger, M. J.
Venue
New Media & Society
Publisher
SAGE Publications
Published
2007-04
Volume
9
Issue
2
Pages
319-342
ISSN
  • 1461-4448 (ISSN-L)
  • 1461-7315
DOI
10.1177/1461444807075015
OpenAlex
W2123597250
Cited by
796
References
2
FWCI
77.90
Type
journal article
Language
en
Open access
closed

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