The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.
Service-dominant logic: reactions, reflections and refinements
Abstract
As one of its own foundational premises implies, the value of service-dominant (S-D) logic is necessarily in its open, collaborative effort. Thus, the authors invite and welcome both elaborative and critical viewpoints. Five recurring, contentious issues among collaborating scholars, as they attempt to understand the full nature and scope of S-D logic, are identified. These issues are clarified and refined, as is appropriate to this co-creation of a service-centric philosophy by the worldwide marketing community.
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Citations
Cites
Evolving to a New Dominant Logic for Marketing
Vargo, S. L., & Lusch, R. F. (2004) · Journal of Marketing · doi:10.1509/jmkg.68.1.1.24036 · Cited by 14,779
Self-citation
Cited by
Service-dominant logic: continuing the evolution
Vargo, S. L., & Lusch, R. F. (2008) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-007-0069-6 · Cited by 7,824
Self-citationCustomer engagement behavior: Theoretical foundations and research directions
van Doorn, J., Lemon, K. N., Mittal, V., Nass, S., Pick, D., Pirner, P., & Verhoef, P. C. (2010) · Journal of Service Research · doi:10.1177/1094670510375599 · Cited by 3,536
Trying to prosume: toward a theory of consumers as co-creators of value
Xie, C., Bagozzi, R. P., & Troye, S. V. (2008) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-007-0060-2 · Cited by 668
SoCoMo marketing for travel and tourism: Empowering co-creation of value
Buhalis, D., & Foerste, M. (2015) · Journal of Destination Marketing & Management · doi:10.1016/j.jdmm.2015.04.001 · Cited by 545
Sweeney, J. C., Danaher, T. S., & McColl-Kennedy, J. R. (2015) · Journal of Service Research · doi:10.1177/1094670515572128 · Cited by 442
Metadata
- Authors
- Lusch, R. F., & Vargo, S. L.
- Venue
- Marketing Theory
- Publisher
- SAGE Publications
- Published
- 2006-09
- Volume
- 6
- Issue
- 3
- Pages
- 281-288
- ISSN
- 1470-5931 (ISSN-L)
- 1741-301X
- OpenAlex
- W2122910380
- Cited by
- 1,866
- References
- 1
- FWCI
- 133.74
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
