The State of Qualitative Research in Hospitality: A 5-Year Review 2014 to 2019
Open accessAbstract
In response to this special issue, concerned with methods and measurements, a comprehensive review of the last 5 years of qualitative research was conducted in the top five journals that primarily publish articles pertaining to the hospitality industry. A total of 197 articles were read and analyzed for this review with a focus on the state of trustworthiness in the contemporary hospitality literature. An outline of the methods, techniques, and successes are presented in this review as are recommendations for scholars, journal editors, journal reviewers, and our partners in industry who use qualitative data for many reasons including but not limited to employee satisfaction surveys, market focus groups, and employee exit interviews. In addition, the relatively novel and nascent ideas regarding empirical rigor such as transparency and replicability are introduced to the hospitality field.
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Researchers have reflected various concerns and proposed several recommendations for editors and reviewers on conducting reviews of critical qualitative research.
“Researchers have reflected various concerns and proposed several recommendations for editors and reviewers on conducting reviews of critical qualitative research (Levitt et al., 2021;McGinley et al., 2021).”
From Criteria for Good Qualitative Research: A Comprehensive Review (2022) · cites this paper as McGinley et al., 2021
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- Authors
- McGinley, S., Wei, W., Zhang, L., & Zheng, Y.
- Affiliations
- Florida State University (US)
- University of Central Florida (US)
- Michigan State University (US)
- Corresponding author
- McGinley, Sean
- Venue
- Cornell Hospitality Quarterly
- Publisher
- SAGE Publications
- Published
- 2020-07-13
- Volume
- 62
- Issue
- 1
- Pages
- 8-20
- ISSN
- 1938-9655 (ISSN-L)
- 1938-9663
- OpenAlex
- W3042278609
- Cited by
- 76
- References
- 41
- Citations by year
- 2026: 6 · 2025: 17 · 2024: 20 · 2023: 10 · 2022: 9 · 2021: 12 · 2020: 2
- FWCI
- 12.50
- Type
- journal article
- Language
- en
- Open access
- Locations
- Cornell Hospitality Quarterly (publishedVersion)
- Journal of International Crisis and Risk Communication Research (submittedVersion)
- Topics
- Social Sciences › Education › Qualitative Research Methods and Applications
- Social Sciences › Decision Sciences › Information Systems and Management › Business and Management Studies
- Social Sciences › Decision Sciences › Management Science and Operations Research › Business Strategies and Management Research
- Keywords
- qualitative research, hospitality research, trustworthiness, transparency, replicability, employee satisfaction survey, focus groups, exit interviews
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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