The DOI matches its Crossref record, with a small difference in title or year; 5 of the 5 references it cites were found in a registry or an index.
Affective and Cognitive Trust as Mediators in the Influence of Leader Motivating Language on Personal Initiative
Abstract
We investigated the mediating effects of affective and cognitive trust on the relationship between leaders’ use of motivating language and employees’ personal initiative. Hierarchical linear modeling was performed on nested data obtained from a sample of 238 participants from mainland China. The results showed that leaders’ motivating language positively influenced employees’ personal initiative at the team level and their affective and cognitive trust at the individual level. Additionally, both affective and cognitive trust significantly mediated the relationship between motivating language used by leaders and personal initiative demonstrated by employees. These findings point to the positive implications for an organization of a mechanism that fosters employees’ trust in their leaders through the translation of motivational language used by leaders into employees’ behavior demonstrating their personal initiative.
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“When employees obtain adequate information and clear feedback from leaders, a belief that their leader is reliable, competent, and honest arises (Ling & Guo, 2020).”
From Fostering Employee Trust via Effective Supervisory Communication during the COVID-19 Pandemic: Through the Lens of Motivating Language Theory (2022) · cites this paper as Ling & Guo, 2020
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Cited by
Sorted by citations
Men, L. R., Qin, Y. S., & Jin, J. (2022) · International Journal of Business Communication · doi:10.1177/23294884211020491 · Cited by 121
“When employees obtain adequate information and clear feedback from leaders, a belief that their leader is reliable, competent, and honest arises (Ling & Guo, 2020).”
Background
Metadata
- Authors
- Ling, B., & Guo, Y.
- Affiliations
- Hohai University (CN)
- University of London (GB)
- Corresponding author
- Ling, Bin
- Venue
- International Journal of Business Communication
- Publisher
- SAGE Publications
- Published
- 2020-05-12
- Volume
- 62
- Issue
- 2
- Pages
- 258-280
- ISSN
- 2329-4884 (ISSN-L)
- 2329-4892
- OpenAlex
- W3024328920
- Cited by
- 32
- References
- 5
- Citations by year
- 2026: 5 · 2025: 4 · 2024: 5 · 2023: 3 · 2022: 7 · 2021: 8
- FWCI
- 4.86
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- International Journal of Business Communication (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Management
- Social Sciences › Business, Management and Accounting › Strategy and Management › Leadership and Management in Organizations
- Keywords
- personal initiative, affective trust, cognitive trust, leader-employee trust, mediation, leadership communication, employee behavior, team-level effects
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