Recovery-focused care planning and coordination in England and Wales: a cross-national mixed methods comparative case study
Open accessAbstract
BACKGROUND: In the UK, concerns about safety and fragmented community mental health care led to the development of the care programme approach in England and care and treatment planning in Wales. These systems require service users to have a care coordinator, written care plan and regular reviews of their care. Processes are required to be collaborative, recovery-focused and personalised but have rarely been researched. We aimed to obtain the views and experiences of stakeholders involved in community mental health care and identify factors that facilitate or act as barriers to personalised, collaborative, recovery-focused care. METHODS: We conducted a cross-national comparative study employing a concurrent transformative mixed-methods approach with embedded case studies across six service provider sites in England and Wales. The study included a survey of views on recovery, empowerment and therapeutic relationships in service users (n = 448) and recovery in care coordinators (n = 201); embedded case studies involving interviews with service providers, service users and carers (n = 117) and a review of care plans (n = 33). Quantitative and qualitative data were analysed within and across sites using inferential statistics, correlations and framework method. RESULTS: Significant differences were found across sites for scores on therapeutic relationships. Variation within sites and participant groups was reported in experiences of care planning and understandings of recovery and personalisation. Care plans were described as administratively burdensome and were rarely consulted. Carers reported varying levels of involvement. Risk assessments were central to clinical concerns but were rarely discussed with service users. Service users valued therapeutic relationships with care coordinators and others, and saw these as central to recovery. CONCLUSIONS: Administrative elements of care coordination reduce opportunities for recovery-focused and personalised work. There were few common understandings of recovery which may limit shared goals. Conversations on risk appeared to be neglected and assessments kept from service users. A reluctance to engage in dialogue about risk management may work against opportunities for positive risk-taking as part of recovery-focused work. Research to investigate innovative approaches to maximise staff contact time with service users and carers, shared decision-making in risk assessments, and training designed to enable personalised, recovery-focused care coordination is indicated.
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These findings align with other studies involving patients with eating disorders, in which GSH intervention produced group differences in reduced anxiety symptoms, but not in disorder-specific symptoms.
“These findings align with other studies involving patients with eating disorders, in which GSH intervention produced group differences in reduced anxiety symptoms, but not in disorder-specific symptoms.39,41”
From Recovery-focused self-help intervention using vodcasts for patients with personality disorder: Feasibility randomised controlled trial (2024) · cites this paper as [39]
The Methods (Meso-level data) describe measures of recovery-oriented care and therapeutic relationships, while the Results (Survey results) report scores and correlations for those measures. Searches for guided self-help (GSH), eating disorders, anxiety reduction, and disorder-specific symptoms found no passage addressing the claimed intervention finding. (LLM, conf=0.76)
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Exploring the Efficacy of an Online Training Programme to Introduce Mental Health Recovery to Carers
Fox, J., Griffith, J., & Smith, A. M. (2023) · Community Mental Health Journal · doi:10.1007/s10597-023-01102-4 · Cited by 3 · see citing works
Telling Stories of Practice in the Neo-liberal Context of English Social Work
Amas, D., & Fox, J. (2023) · The British Journal of Social Work · doi:10.1093/bjsw/bcad096 · Cited by 3 · see citing works
Embedding recovery-based approaches into mental health nurse training
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Wounds and mental health care: system thinking
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To AI or Not to AI: That Is the Question in Mental Health Nurse Recruitment
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Mealtime difficulties in adults with mental health conditions: an integrative review
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Jointly held care documents in child and adolescent mental health services: a systematic review
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- Authors
- Simpson, A., Hannigan, B., Coffey, M., Barlow, S., Cohen, R., Jones, A., Všetečková, J., Faulkner, A., Thornton, A., & Cartwright, M.
- Affiliations
- City, University of London (GB)
- Cardiff University (GB)
- Swansea University (GB)
- The Open University (GB)
- Corresponding author
- Simpson, Alan
- ORCID
- Venue
- BMC Psychiatry
- Published
- 2016-05-16
- Volume
- 16
- Issue
- 1
- Pages
- 147-147
- ISSN
- 1471-244X (ISSN-L)
- PMC
- PMC4868048
- OpenAlex
- W2400270814
- Cited by
- 94
- References
- 54
- Citations by year
- 2026: 3 · 2025: 8 · 2024: 9 · 2023: 5 · 2022: 5 · 2021: 13 · 2020: 9 · 2019: 16 · 2018: 10 · 2017: 14 · 2016: 2
- FWCI
- 18.72
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- cc-by
- Locations
- BMC Psychiatry (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- Bristol Research (University of Bristol) (publishedVersion, cc-by)
- ORCA Online Research @Cardiff (Cardiff University) (acceptedVersion)
- City Research Online (City University London) (acceptedVersion)
- Open Research Online - ORO (The Open University) (acceptedVersion)
- HRB National Drugs Library (Health Research Board) (submittedVersion)
- Explore Bristol Research (submittedVersion, cc-by)
- Funders
- Health Services and Delivery Research Programme (HS&DR 11/2004/12)
- Topics
- Social Sciences › Psychology › Clinical Psychology › Psychiatric care and mental health services
- Health Sciences › Health Professions › General Health Professions › Mental Health and Patient Involvement
- Social Sciences › Psychology › Clinical Psychology › Healthcare Decision-Making and Restraints
- Keywords
- recovery-oriented care, care coordination, care planning, community mental health services, care coordinators, individualized care, therapeutic relationship, empowerment, risk assessment, caregiver involvement, administrative burden, shared decision-making, England and Wales comparison
- MeSH terms
- Mental Disorders, Community Mental Health Services, England, Humans, Patient Care Planning, Wales, Case-Control Studies, Health Care Surveys
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