The Patient Care Connect Program: Transforming Health Care Through Lay Navigation
Open accessAbstract
The Patient Care Connect Program (PCCP) is a lay patient navigation program, implemented by the University of Alabama at Birmingham Health System Cancer Community Network. The PCCP’s goal is to provide better health and health care, as well as to lower overall expenditures. The program focuses on enhancing the health of patients, with emphasis on patient empowerment and promoting proactive participation in health care. Navigator training emphasizes palliative care principles and includes development of skills to facilitate advance care planning conversations. Lay navigators are integrated into the health care team, with the support of a nurse supervisor, physician medical director, and administrative champion. The intervention focuses on patients with high needs to reach those with the greatest potential for benefit from supportive services. Navigator activities are guided by frequent distress assessments, which help to identify patient concerns across multiple domains, triage patients to appropriate resources, and ultimately overcome barriers to health care. In this article, we describe the PCCP’s development, infrastructure, selection and training of lay navigators, and program operations.
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Fowler, M. E., Wright, N. C., Triebel, K. L., Rocque, G. B., Irvin, M. R., & Kennedy, R. (2022) · Journal of Alzheimer s Disease · doi:10.3233/jad-220054 · Cited by 9 · see citing works
Self-citationPeer navigation-delivered loving kindness meditation: A pilot project
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Negotiating Lay and Clinical Issues: Implementing a Lay Navigation Program in Cancer Care
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Building Sustainable Practice Transformation Through Payment Reform Initiatives
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Effectiveness of a Lay Navigation Program in an Academic Cancer Center
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Caregiver–provider communication after resection of pediatric brain tumors
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The Impact of Depression on Health Care Utilization in Patients with Cancer
Ye, S., Williams, C., Gilbert, A. D., Huang, C.-H. S., Salter, T. L., & Rocque, G. B. (2021) · Journal of Palliative Medicine · doi:10.1089/jpm.2020.0329 · Cited by 3 · see citing works
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Guidance On Setting Up A Comprehensive Cancer Centre
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Self-advocacy training within a peer navigation model in advanced cancer: a pilot study
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- Authors
- Rocque, G. B., Partridge, E. E., Pisu, M., Martin, M. Y., Demark-Wahnefried, W., Acemgil, A., Kenzik, K., Kvale, E. A., Meneses, K., Li, X., Li, Y., Halilova, K. I., Jackson, B. E., Chambless, C., Lisovicz, N., Fouad, M., & Taylor, R. A.
- Affiliations
- University of Alabama at Birmingham (US)
- University of Alabama at Birmingham; and Birmingham Veterans Affairs Medical Center, Birmingham, AL
- Corresponding author
- Rocque, Gabrielle B.
- ORCID
- Venue
- Journal of Oncology Practice
- Published
- 2016-06
- Volume
- 12
- Issue
- 6
- Pages
- e633-e642
- ISSN
- 1554-7477 (ISSN-L)
- 1935-469X
- PMC
- PMC5702802
- OpenAlex
- W2378069706
- Cited by
- 93
- References
- 28
- Citations by year
- 2026: 4 · 2025: 5 · 2024: 7 · 2023: 6 · 2022: 9 · 2021: 9 · 2020: 7 · 2019: 17 · 2018: 13 · 2017: 16
- FWCI
- 8.27
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Journal of Oncology Practice (publishedVersion)
- Europe PMC (PubMed Central) (publishedVersion)
- PubMed Central (publishedVersion)
- PubMed (publishedVersion)
- Funders
- U.S. Department of Health and Human Services
- University of Alabama at Birmingham
- University of Alabama
- Agency for Healthcare Research and Quality (K12HS023009, T32HS013852, HS013852)
- National Cancer Institute (P30CA013148)
- Topics
- Health Sciences › Medicine › Oncology › Cancer survivorship and care
- Health Sciences › Health Professions › General Health Professions › Nursing Roles and Practices
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Palliative and Oncologic Care
- Keywords
- cancer care, palliative care, advance care planning, navigator training, patient empowerment, distress assessment, barriers to care, support services, health care costs
- MeSH terms
- Patient Care, Geriatrics, Humans, Medical Oncology, Patient Participation, Patient Navigation
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