The DOI matches its Crossref record; 20 of the 20 references it cites were found in a registry or an index.
A Language/Action Perspective on the Design of Cooperative Work
Abstract
In creating computer-based systems, we work within a perspective that shapes the design questions that will be asked and the kinds of solutions that are sought. This article introduces a perspective based on language as action, and explores its consequences for system design. We describe a communication tool called The Coordinator, which was designed from a language/action perspective; and we suggest how further aspects of coordinated work might be addressed in a similar style. The language/action perspective is illustrated with an example based on studies of nursing work in a hospital ward and contrasted to other currently prominent perspectives.
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Cites
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Searle, J. R. (1969) · doi:10.1017/cbo9781139173438 · Cited by 11,718
Plans and Situated Actions: The Problem of Human-Machine Communication
Kantowitz, B., & Suchman, L. A. (1990) · The American Journal of Psychology · doi:10.2307/1423221 · Cited by 5,299
On understanding computers and cognition: A new foundation for design
Winograd, T., & Flores, F. (1987) · Artificial Intelligence · doi:10.1016/0004-3702(87)90026-9 · Cited by 3,677
Self-citationA taxonomy of illocutionary acts
(1979) · Expression and Meaning · doi:10.1017/cbo9780511609213.003 · Cited by 1,075
Beyond the chalkboard: computer support for collaboration and problem solving in meetings
Stefik, M., Foster, G., Bobrow, D. G., Kahn, K., Lanning, S., & Suchman, L. (1987) · Communications of the ACM · doi:10.1145/7885.7887 · Cited by 1,031
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Intelligent information-sharing systems
Malone, T. W., Grant, K. R., Turbak, F. A., Brobst, S. A., & Cohen, M. D. (1987) · Communications of the ACM · doi:10.1145/22899.22903 · Cited by 628
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Cited by
Shoham, Y. (1993) · Artificial Intelligence · doi:10.1016/0004-3702(93)90034-9 · Cited by 2,041
What is coordination theory and how can it help design cooperative work systems?
Malone, T. W., & Crowston, K. (1990) · Proceedings of the 1990 ACM conference on Computer-supported cooperative work - CSCW '90 · doi:10.1145/99332.99367 · Cited by 866
The action workflow approach to workflow management technology
Medina-Mora, R., Winograd, T., Flores, R., & Flores, F. (1992) · Proceedings of the 1992 ACM conference on Computer-supported cooperative work - CSCW '92 · doi:10.1145/143457.143530 · Cited by 619
Self-citationA Paradigmatic Analysis Contrasting Information Systems Development Approaches and Methodologies
Iivari, J., Hirschheim, R., & Klein, H. K. (1998) · Information Systems Research · doi:10.1287/isre.9.2.164 · Cited by 334
The coordination of work activities: Cooperation and conflict in a hospital context
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Metadata
- Authors
- Winograd, T.
- Venue
- Human–Computer Interaction
- Publisher
- Informa UK Limited
- Published
- 1987-03
- Volume
- 3
- Issue
- 1
- Pages
- 3-30
- ISSN
- 0737-0024 (ISSN-L)
- 1532-7051
- OpenAlex
- W2065064981
- Cited by
- 476
- References
- 20
- FWCI
- 11.82
- Type
- journal article
- Language
- en
- Open access
- closed
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
