The DOI matches its Crossref record; 6 of the 6 references it cites were found in a registry or an index.
The action workflow approach to workflow management technology
Abstract
This paper describes ActionWorkflowTM approach to workflow management technology: a design methodology and associated computer software for the support of work in organizations. The approach is based on theories of communicative activity as language faction and has been developed in a series of systems for coordination among users of networked computers. This paper describes the approach, gives an example of its application, and shows the architecture of a workflow management system based on it.
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Citations
Cites
On understanding computers and cognition: A new foundation for design
Winograd, T., & Flores, F. (1987) · Artificial Intelligence · doi:10.1016/0004-3702(87)90026-9 · Cited by 3,677
Self-citationReengineering Work: Don’t Automate, Obliterate
Hammer, M. M. (1990) · Cited by 2,908
Shaping the Future: Business Design Through Information Technology.
Dakin, G., & Keen, P. G. W. (1993) · The Journal of the Operational Research Society · doi:10.2307/2584087 · Cited by 736
Computer systems and the design of organizational interaction
Flores, F., Graves, M., Hartfield, B., & Winograd, T. (1988) · ACM Transactions on Information Systems · doi:10.1145/45941.45943 · Cited by 482
Self-citationA Language/Action Perspective on the Design of Cooperative Work
Winograd, T. (1987) · Human–Computer Interaction · doi:10.1207/s15327051hci0301_2 · Cited by 476
Self-citationGroupware in Practice: An Interpretation of Work Experiences
Bullen, C. V., & Bennett, J. L. (1996) · Elsevier eBooks · doi:10.1016/b978-0-12-415040-9.50116-0 · Cited by 76
Cited by
Business Process Management: A Comprehensive Survey
van der Aalst, W. M. P. (2013) · ISRN Software Engineering · doi:10.1155/2013/507984 · Cited by 828
Coordination mechanisms: Towards a conceptual foundation of CSCW systems design
Schmidt, K., & Simone, C. (1996) · Computer Supported Cooperative Work (CSCW) · doi:10.1007/bf00133655 · Cited by 822
Workflow From Within and Without: Technology and Cooperative Work on the Print Industry Shopfloor
Bowers, J., Button, G., & Sharrock, W. (1995) · Proceedings of the Fourth European Conference on Computer-Supported Cooperative Work ECSCW ’95 · doi:10.1007/978-94-011-0349-7_4 · Cited by 352
Agent-Oriented Supply-Chain Management
Fox, M. S., Barbuceanu, M., & Teigen, R. (2000) · International Journal of Flexible Manufacturing Systems · doi:10.1023/a:1008195614074 · Cited by 300
Computer-Supported Cooperative Work and Groupware
Grudin, J., & Poltrock, S. E. (1997) · Advances in Computers · doi:10.1016/s0065-2458(08)60710-x · Cited by 70
Metadata
- Authors
- Medina-Mora, R., Winograd, T., Flores, R., & Flores, F.
- Venue
- Proceedings of the 1992 ACM conference on Computer-supported cooperative work - CSCW '92
- Publisher
- ACM Press
- Published
- 1992
- Pages
- 281-288
- OpenAlex
- W1989723563
- Cited by
- 619
- References
- 6
- FWCI
- 67.71
- Type
- conference paper
- Language
- en
- Open access
- closed
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- CoChat. (2026). Citation check: The action workflow approach to workflow management technology. https://app.cochat.ai/papers/10.1145/143457.143530
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- Medina-Mora, R., Winograd, T., Flores, R., & Flores, F. (1992). The action workflow approach to workflow management technology. Proceedings of the 1992 ACM conference on Computer-supported cooperative work - CSCW '92. https://doi.org/10.1145/143457.143530
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
