The DOI matches its Crossref record; 49 of the 49 references it cites were found in a registry or an index.
When the Interface Is a Face
Abstract
People behave differently in the presence of other people than they do when they are alone. People also may behave differently when designers introduce more human-like qualities into computer interfaces. In an experimental study we demonstrate that people's responses to a talking-face interface differ from their responses to a text-display interface. They attribute some personality traits to it; they are more aroused by it; they present themselves in a more positive light. We use theories of person perception, social facilitation, and self-presentation to predict and interpret these results. We suggest that as computer interfaces become more "human-like," people who use those interfaces may change their own personas in response to them.
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“it is generally agreed that people who are aware of being observed adapt their attitudes and behavior to match what they perceive to be more B acceptable social norms ^ (Munger and Harris 1989; Sproull et al. 1996)”
From Paradoxical effects of self-awareness of being observed: testing the effect of police body-worn cameras on assaults and aggression against officers (2018) · cites this paper as Sproull et al. 1996
Citations
Cites
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Cited by
Sorted by citations
Sensitive questions in surveys.
Tourangeau, R., & Yan, T. (2007) · Psychological Bulletin · doi:10.1037/0033-2909.133.5.859 · Cited by 3,057
Who Sees Human?: The Stability and Importance of Individual Differences in Anthropomorphism
Waytz, A., Cacioppo, J., & Epley, N. (2010) · Perspectives on Psychological Science · doi:10.1177/1745691610369336 · Cited by 1,228
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Self-citation
Metadata
- Authors
- Sproull, L., Subramani, M., Kiesler, S., Walker, J., & Waters, K.
- Affiliations
- Boston University (US)
- Carnegie Mellon University (US)
- ORCID
- Subramani, Mani
- Venue
- Human-Computer Interaction
- Publisher
- Informa UK Limited
- Published
- 1996-06-01
- Volume
- 11
- Issue
- 2
- Pages
- 97-124
- ISSN
- 0737-0024 (ISSN-L)
- OpenAlex
- W2121965518
- Cited by
- 399
- References
- 49
- Citations by year
- 2026: 7 · 2025: 13 · 2024: 11 · 2023: 10 · 2022: 11 · 2021: 23 · 2020: 24 · 2019: 14 · 2018: 17 · 2017: 15 · 2016: 17 · 2015: 17 · 2014: 12 · 2013: 13 · 2012: 16
- FWCI
- 10.94
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Human-Computer Interaction (publishedVersion)
- Topics
- Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Social Sciences › Business, Management and Accounting › Marketing › AI in Service Interactions
- Keywords
- person perception, social facilitation, self-presentation, arousal, personality attribution, personas
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