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The DOI matches its Crossref record; 85 of the 85 references it cites were found in a registry or an index.

SPECIAL ARTICLE: Cognitive, Social and Environmental Sources of Bias in Clinical Performance Ratings

Williams, Reed G., Klamen, Debra A., McGaghie, William C.·2003·Teaching and Learning in Medicine

Abstract

BACKGROUND: Global ratings based on observing convenience samples of clinical performance form the primary basis for appraising the clinical competence of medical students, residents, and practicing physicians. This review explores cognitive, social, and environmental factors that contribute unwanted sources of score variation (bias) to clinical performance evaluations. SUMMARY: Raters have a 1 or 2-dimensional conception of clinical performance and do not recall details. Good news is reported more quickly and fully than bad news, leading to overly generous performance evaluations. Training has little impact on accuracy and reproducibility of clinical performance ratings. CONCLUSIONS: Clinical performance evaluation systems should assure broad, systematic sampling of clinical situations; keep rating instruments short; encourage immediate feedback for teaching and learning purposes; encourage maintenance of written performance notes to support delayed clinical performance ratings; give raters feedback about their ratings; supplement formal with unobtrusive observation; make promotion decisions via group review; supplement traditional observation with other clinical skills measures (e.g., Objective Structured Clinical Examination); encourage rating of specific performances rather than global ratings; and establish the meaning of ratings in the manner used to set normal limits for clinical diagnostic investigations.

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Metadata

Authors
Williams, R. G., Klamen, D. A., & McGaghie, W. C.
Venue
Teaching and Learning in Medicine
Published
2003-10
Volume
15
Issue
4
Pages
270-292
ISSN
  • 1040-1334 (ISSN-L)
  • 1532-8015
OpenAlex
W2068757607
Cited by
391
References
85
FWCI
11.21
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: SPECIAL ARTICLE: Cognitive, Social and Environmental Sources of Bias in Clinical Performance Ratings. https://app.cochat.ai/papers/10.1207/s15328015tlm1504_11
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Williams, R. G., Klamen, D. A., & McGaghie, W. C. (2003). SPECIAL ARTICLE: Cognitive, Social and Environmental Sources of Bias in Clinical Performance Ratings. Teaching and Learning in Medicine. https://doi.org/10.1207/s15328015tlm1504_11

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