The DOI matches its Crossref record; 16 of the 16 references it cites were found in a registry or an index.
Social Capital and Knowledge Integration in Digitally Enabled Teams
Open accessAbstract
To understand the impact of social capital on knowledge integration and performance within digitally enabled teams, we studied 46 teams who had a history and a future working together. All three dimensions of their social capital (structural, relational, and cognitive) were measured prior to the team performing two tasks in a controlled setting, one face-to-face and the other through a lean digital network. Structural and cognitive capital were more important to knowledge integration when teams communicated through lean digital networks than when they communicated face-to-face; relational capital directly impacted knowledge integration equally, regardless of the communication media used by the team. Knowledge integration, in turn, impacted team decision quality, suggesting that social capital influences team performance in part by increasing a team's ability to integrate knowledge. These results suggest that team history may be necessary but not sufficient for teams to overcome the problems with the use of lean digital networks as a communication environment. However, team history may present a window of opportunity for social capital to develop, which in turn allows teams to perform just as well as in either communication environment.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Putnam, R. (2000) · doi:10.1145/358916.361990 · Cited by 17,114
Centrality in social networks conceptual clarification
Freeman, L. C. (1978) · Social Networks · doi:10.1016/0378-8733(78)90021-7 · Cited by 17,062
Toward a knowledge-based theory of the firm
Grant, R. M. (1996) · Strategic Management Journal · doi:10.1002/smj.4250171110 · Cited by 16,157
Organizational Information Requirements, Media Richness and Structural Design
Daft, R. L., & Lengel, R. H. (1986) · Management Science · doi:10.1287/mnsc.32.5.554 · Cited by 9,868
Social Capital: Prospects for a New Concept
Adler, P. S., & Kwon, S.-W. (2002) · The Academy of Management Review · doi:10.2307/4134367 · Cited by 9,665 · cited 2×
“Relational capital is a joint resource available to team members and reflects the goodwill, collective bonds, and expectations of prosocial behavior that characterize relations (Adler and Kwon 2002, Putnam 2000, Coleman 1990).”
BackgroundAffect and Cognition Based Trust as Foundations for Interpersonal Cooperation in Organizations
McAllister, D. J. (1995) · Academy of Management Journal · doi:10.2307/256727 · Cited by 7,346
Social Capital, Intellectual Capital, and the Organizational Advantage
Nahapiet, J., & Ghoshal, S. (1998) · The Academy of Management Review · doi:10.2307/259373 · Cited by 7,111
Modern Methods for Business Research
(1998) · doi:10.4324/9781410604385 · Cited by 6,534
Chin, W. W., Marcolin, B. L., & Newsted, P. R. (2003) · Information Systems Research · doi:10.1287/isre.14.2.189.16018 · Cited by 6,479
Grant, R. M. (1996) · Organization Science · doi:10.1287/orsc.7.4.375 · Cited by 5,649
Cited by
Individual Swift Trust and Knowledge-Based Trust in Face-to-Face and Virtual Team Members
Robert, L. P., Denis, A. R., & Hung, Y.-T. C. (2009) · Journal of Management Information Systems · doi:10.2753/mis0742-1222260210 · Cited by 514
Self-citationZhao, L., Lu, Y., Wang, B., Chau, P. Y. K., & Zhang, L. (2012) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2012.02.006 · Cited by 389
Marlow, S. L., Lacerenza, C. N., Paoletti, J., Burke, C. S., & Salas, E. (2018) · Organizational Behavior and Human Decision Processes · doi:10.1016/j.obhdp.2017.08.001 · Cited by 346
Understanding teleworkers’ technostress and its influence on job satisfaction
Suh, A., & Lee, J. (2017) · Internet Research · doi:10.1108/intr-06-2015-0181 · Cited by 347
Sociotechnical Approaches to the Study of Information Systems
Sawyer, S., & Jarrahi, M. H. (2022) · Computing Handbook · doi:10.1201/9780429171529-98 · Cited by 103
Sociotechnical Approaches to the Study of Information Systems
Sawyer, S., & Jarrahi, M. (2014) · Computing Handbook, Third Edition · doi:10.1201/b16768-7 · Cited by 103
Toward an Understanding of Online Lending Intentions: Evidence from a Survey in China
Chen, D., Lou, H., & Van Slyke, C. (2015) · Communications of the Association for Information Systems · doi:10.17705/1cais.03617 · Cited by 54
Users as knowledge co-producers in the information system development project
Hsu, J. S.-C., Lin, T.-C., Zheng, G.-T., & Hung, Y.-W. (2012) · International Journal of Project Management · doi:10.1016/j.ijproman.2011.05.008 · Cited by 34
Wang, J., & Oh, J. I. (2023) · Sustainability · doi:10.3390/su151310028 · Cited by 32
Robert, L. P. (2016) · Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems · doi:10.1145/2858036.2858534 · Cited by 15
Self-citation
Metadata
- Authors
- Robert, L. P., Dennis, A. R., & Ahuja, M. K.
- Venue
- Information Systems Research
- Published
- 2008-09
- Volume
- 19
- Issue
- 3
- Pages
- 314-334
- ISSN
- 1047-7047 (ISSN-L)
- 1526-5536
- OpenAlex
- W2128229038
- Cited by
- 413
- References
- 16
- FWCI
- 28.23
- Type
- journal article
- Language
- en
- Open access
- green
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.