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Signaling Quality by Selling Through a Reputable Retailer: An Example of Renting the Reputation of Another Agent
Abstract
This paper gives an example of renting the reputation of another agent to signal quality. We show that in a “maximally” separating equilibrium, manufacturers of high quality products distribute through retailers with strong reputation (reputable retailers), while manufacturers of low quality products distribute through retailers with no reputation (discounters). In this way, even if high quality manufacturers have no reputation of their own to post as bond, they can signal quality by posting the reputation of the retailers. In equilibrium, reputable retailers never default on their reputation. We also show that it pays the retailers to invest in reputation, as reputable retailers earn profits bounded away from zero under endogenous sequential entry, while the discounters' profits are zero.
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Citations
Cites
The Role of Market Forces in Assuring Contractual Performance
Klein, B., & Leffler, K. B. (1981) · Journal of Political Economy · doi:10.1086/260996 · Cited by 3,653
Cited by
Chung, S., & Cho, H. (2017) · Psychology & Marketing · doi:10.1002/mar.21001 · Cited by 809
Amblee, N., & Bui, T. (2011) · International Journal of Electronic Commerce · doi:10.2753/jec1086-4415160205 · Cited by 490
Contextual Factors Surrounding Reputation Damage With Potential Implications for Reputation Repair
Rhee, M., & Valdez, M. E. (2009) · Academy of Management Review · doi:10.5465/amr.2009.35713324 · Cited by 295
Bailey, A. A. (2005) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2004.10.003 · Cited by 42
Metadata
- Authors
- Chu, W., & Chu, W.
- Venue
- Marketing Science
- Published
- 1994-05
- Volume
- 13
- Issue
- 2
- Pages
- 177-189
- ISSN
- 0732-2399 (ISSN-L)
- 1526-548X
- OpenAlex
- W2097899517
- Cited by
- 233
- References
- 1
- FWCI
- 6.87
- Type
- journal article
- Language
- en
- Open access
- closed
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- CoChat. (2026). Citation check: Signaling Quality by Selling Through a Reputable Retailer: An Example of Renting the Reputation of Another Agent. https://app.cochat.ai/papers/10.1287/mksc.13.2.177
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- Chu, W., & Chu, W. (1994). Signaling Quality by Selling Through a Reputable Retailer: An Example of Renting the Reputation of Another Agent. Marketing Science. https://doi.org/10.1287/mksc.13.2.177
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.