The DOI matches its Crossref record; 110 of the 110 references it cites were found in a registry or an index.
Contextual Factors Surrounding Reputation Damage With Potential Implications for Reputation Repair
Abstract
We explore the contextual factors surrounding reputation damage and their potential implications for reputation repair. We propose a model that examines how (1) the multidimensional property of reputation, (2) organizational age, (3) the diversity of market segments served by the organization, and (4) third parties influence a firm's perceived capability to cope with a reputation-damaging event and the external visibility of the event, which, in turn, determine the difficulty of the firm's reputation-repairing activities.
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Cites
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Tversky, A., & Kahneman, D. (1975) · Utility, Probability, and Human Decision Making · doi:10.1007/978-94-010-1834-0_8 · Cited by 22,650
The Social Construction of Reality
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Ordinary magic: Resilience processes in development.
Masten, A. S. (2001) · American Psychologist · doi:10.1037/0003-066x.56.3.227 · Cited by 8,497 · cited 2×
“This capability can be considered in terms of organizational resilience in times of crisis or organizational capacity to recover successfully after crisis (Gittell et al., 2006; Masten, 2001).”
Structural inertia and organizational change
Hannan, M. T., & Freeman, J. (1984) · American Sociological Review · doi:10.2307/2095567 · Cited by 7,244
Determinants of Long-Term Orientation in Buyer-Seller Relationships
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WHAT'S IN A NAME? REPUTATION BUILDING AND CORPORATE STRATEGY.
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Social Construction of Reality
(2020) · The SAGE International Encyclopedia of Mass Media and Society · doi:10.4135/9781483375519.n617 · Cited by 4,707
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Social Structure and Organizations
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Cited by
Organizational Reputation: A Review
Lange, D., Lee, P. M., & Dai, Y. (2011) · Journal of Management · doi:10.1177/0149206310390963 · Cited by 960
Gatzert, N. (2015) · European Management Journal · doi:10.1016/j.emj.2015.10.001 · Cited by 256
How Can It Be Made Right Again? A Review of Trust Repair Research
Sharma, K., Schoorman, F. D., & Ballinger, G. A. (2023) · Journal of Management · doi:10.1177/01492063221089897 · Cited by 117
How to regain green consumer trust after greenwashing: experimental evidence from China
Wang, D., & Walker, T. (2023) · Sustainability · doi:10.3390/su151914436 · Cited by 33
Metadata
- Authors
- Rhee, M., & Valdez, M. E.
- Venue
- Academy of Management Review
- Publisher
- Academy of Management
- Published
- 2009-01
- Volume
- 34
- Issue
- 1
- Pages
- 146-168
- ISSN
- 0363-7425 (ISSN-L)
- 1930-3807
- OpenAlex
- W2019837531
- Cited by
- 295
- References
- 110
- FWCI
- 49.13
- Type
- journal article
- Language
- en
- Open access
- closed
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
