Cited by 282Media and Digital CommunicationDigital Marketing and Social MediaImpact of Technology on Adolescents

An Empirical Analysis of User Content Generation and Usage Behavior on the Mobile Internet

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Ghose, Anindya, Han, Sang Pil·2011·Management Science

Abstract

We quantify how user mobile Internet usage relates to unique characteristics of the mobile Internet. In particular, we focus on examining how the mobile-phone-based content generation behavior of users relates to content usage behavior. The key objective is to analyze whether there is a positive or negative interdependence between the two activities. We use a unique panel data set that consists of individual-level mobile Internet usage data that encompass individual multimedia content generation and usage behavior. We combine this knowledge with data on user calling patterns, such as duration, frequency, and locations from where calls are placed, to construct their social network and to compute their geographical mobility. We build an individual-level simultaneous equation panel data model that controls for the different sources of endogeneity of the social network. We find that there is a negative and statistically significant temporal interdependence between content generation and usage. This finding implies that an increase in content usage in the previous period has a negative impact on content generation in the current period and vice versa. The marginal effect of this interdependence is stronger on content usage (up to 8.7%) than on content generation (up to 4.3%). The extent of geographical mobility of users has a positive effect on their mobile Internet activities. Users more frequently engage in content usage compared to content generation when they are traveling. In addition, the variance of user mobility has a stronger impact on their mobile Internet activities than does the mean. We also find that the social network has a strong positive effect on user behavior in the mobile Internet. These analyses unpack the mechanisms that stimulate user behavior on the mobile Internet. Implications for shaping user mobile Internet usage behavior are discussed. This paper was accepted by Pradeep Chintagunta and Preyas Desai, special issue editors. This paper was accepted by Pradeep Chintagunta and Preyas Desai, special issue editors.

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Crossref · 10.1287/mnsc.1110.1350

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Authors
Ghose, A., & Han, S. P.
Affiliations
New York University (US)
Venue
Management Science
Published
2011-09
Volume
57
Issue
9
Pages
1671-1691
ISSN
  • 0025-1909 (ISSN-L)
  • 1526-5501
OpenAlex
W2168997347
Cited by
282
References
64
Citations by year
2026: 3 · 2025: 12 · 2024: 14 · 2023: 15 · 2022: 20 · 2021: 11 · 2020: 19 · 2019: 20 · 2018: 18 · 2017: 22 · 2016: 31 · 2015: 27 · 2014: 25 · 2013: 25 · 2012: 13
FWCI
28.50
Type
journal article
Language
en
Open access
Locations
  • Management Science (publishedVersion)
  • ScholarlyCommons (University of Pennsylvania) (submittedVersion)
Funders
National Science Foundation (0643847)
Topics
  • Physical Sciences › Computer Science › Computer Networks and Communications › Media and Digital Communication
  • Social Sciences › Sociology and Political Science › Digital Marketing and Social Media
  • Social Sciences › Sociology and Political Science › Impact of Technology on Adolescents
Keywords
mobile internet use, user-generated content, content creation, spatial mobility, social networks, calling patterns, mobile phone users, user behavior, systems of equations, endogeneity

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