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Cited by 655

The DOI matches its Crossref record; 72 of the 72 references it cites were found in a registry or an index.

Disruptive Technologies and Operations Management in the Industry 4.0 Era and Beyond

Choi, Tsan‐Ming, Kumar, Subodha, Yue, Xiaohang, Chan, Hau‐Ling·2022·Production and Operations Management

Abstract

In the Industry 4.0 era, automation and data analytics emerge as the major forces to enhance efficiency in operations management (OM). Disruptive technologies, such as artificial intelligence, robotics, blockchain, 3D printing, 5G, Internet‐of‐Thing, digital twins, and augmented reality, are widely applied. They potentially will bring a radical change to real world operations. In this study, we first explore several major disruptive technologies, examine the corresponding OM studies, and highlight their current applications in the industry. Then, we discuss the pros and cons associated with the use of these technologies and uncover the potential human–machine conflicting areas. After that, we propose measures which may be able to achieve human–machine reconciles in the coming Industry 5.0 era. A concept of “sustainable social welfare” which includes worker welfare, privacy, etc. is proposed and the roles played by policy makers are also discussed. Finally, a future research agenda, which covers topics in both the Industry 4.0 and Industry 5.0 eras, is established.

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Metadata

Authors
Choi, T., Kumar, S., Yue, X., & Chan, H.
Venue
Production and Operations Management
Published
2022-01
Volume
31
Issue
1
Pages
9-31
ISSN
  • 1059-1478 (ISSN-L)
  • 1937-5956
OpenAlex
W3212055144
Cited by
655
References
72
FWCI
46.72
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Disruptive Technologies and Operations Management in the Industry 4.0 Era and Beyond. https://app.cochat.ai/papers/10.1111/poms.13622
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Choi, T., Kumar, S., Yue, X., & Chan, H. (2022). Disruptive Technologies and Operations Management in the Industry 4.0 Era and Beyond. Production and Operations Management. https://doi.org/10.1111/poms.13622

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

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