Cited by 1,671Team Dynamics and PerformanceConstruction Project Management and PerformanceSoftware Engineering Techniques and Practices

Teamwork Quality and the Success of Innovative Projects: A Theoretical Concept and Empirical Evidence

Hoegl, Martin, Gemuenden, Hans Georg·2001·Organization Science

Abstract

An extensive body of literature indicates the importance of teamwork to the success of innovative projects. This growing awareness, that “good teamwork” increases the success of innovative projects, raises new questions: What is teamwork, and how can it be measured? Why and how is teamwork related to the success of innovative projects? How strong is the relationship between teamwork and various measures of project success such as performance or team member satisfaction? This article develops a comprehensive concept of the collaboration in teams, called Teamwork Quality (TWQ). The six facets of the TWQ construct, i.e., communication, coordination, balance of member contributions, mutual support, effort, and cohesion, are specified. Hypotheses regarding the relationship between TWQ and project success are tested using data from 575 team members, team leaders, and managers of 145 German software teams. The results of the structural equation models estimated show that TWQ (as rated by team members) is significantly associated with team performance as rated by team members, team leaders, and team-external managers. However, the magnitude of the relationship between TWQ and team performance varies by the perspective of the performance rater, i.e., manager vs. team leader vs. team members. Furthermore, TWQ shows a strong association with team members' personal success (i.e., work satisfaction and learning).

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Crossref · 10.1287/orsc.12.4.435.10635

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Authors
Hoegl, M., & Gemuenden, H. G.
Affiliations
  • Washington State University Spokane (US)
  • Technische Universität Berlin (DE)
Venue
Organization Science
Published
2001-08
Volume
12
Issue
4
Pages
435-449
ISSN
  • 1047-7039 (ISSN-L)
  • 1526-5455
OpenAlex
W1973833922
Cited by
1,671
References
3
Citations by year
2026: 58 · 2025: 72 · 2024: 64 · 2023: 81 · 2022: 74 · 2021: 93 · 2020: 90 · 2019: 69 · 2018: 89 · 2017: 91 · 2016: 90 · 2015: 103 · 2014: 106 · 2013: 80 · 2012: 103
FWCI
15.92
Type
journal article
Language
en
Open access
closed
Locations
Organization Science (publishedVersion)
Topics
  • Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
  • Social Sciences › Decision Sciences › Management Science and Operations Research › Construction Project Management and Performance
  • Physical Sciences › Computer Science › Information Systems › Software Engineering Techniques and Practices
Keywords
teamwork quality, innovation projects, project success, team performance, team member satisfaction, software development teams, team cohesion, communication, coordination, mutual support, team member contribution, job satisfaction, learning

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