Factors Affecting Adoption of Industry 4.0 by Small- and Medium-Sized Enterprises: A Case in Ho Chi Minh City, Vietnam
Open accessAbstract
The fourth industrial revolution has attracted much academic attention in these past few years. However, research on systematic and extensive factors affecting adoption of Industry 4.0 by SMEs in developing countries, especially in Vietnam, has been unavailable. This study aims to explore the impact of factors that influence the actual adoption of Industry 4.0 by SMEs in Ho Chi Minh City. Mixed-method research was utilized in this study including in-depth interviews of 12 participants and quantitative research of 396 respondents who are representative of SMEs by both online and via paper surveys. The SPSS and SmartPLS 3 software were employed to help analyze the collected data. The results indicate that perceived development of the human resource, perceived on-time, perceived saving cost, perceived improve product quality, perceived saving time, perceived ease-of-use, business resources, and conditions of the business environment, perceived usefulness, perceived enhanced customer relationship, and adoption intention, all have a positive significant effect on actual adoption of Industry 4.0. The results seem to suggest that managerial efforts aimed at increasing the factors' perceptions of adoption of Industry 4.0 and personal relevance of the technology will contribute to implementation success, where success is defined as effectual usage of the Industry 4.0.
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“An interesting concrete study regarding these aspects is presented in [12].”
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- Authors
- Marketing Department, U. O. F. –. M., NGUYEN, X. T., & LUU, Q. K.
- Affiliations
- University of Finance - Marketing (VN)
- Venue
- The Journal of Asian Finance, Economics and Business
- Published
- 2020-06-30
- Volume
- 7
- Issue
- 6
- Pages
- 255-264
- ISSN
- 2288-4637 (ISSN-L)
- 2288-4645
- OpenAlex
- W3037639502
- Cited by
- 63
- References
- 40
- Citations by year
- 2026: 5 · 2025: 8 · 2024: 12 · 2023: 12 · 2022: 13 · 2021: 5 · 2020: 8
- FWCI
- 6.06
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Locations
- Journal of Asian Finance Economics and Business (publishedVersion)
- Topics
- Physical Sciences › Engineering › Industrial and Manufacturing Engineering › Digital Transformation in Industry
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Decision Sciences › Management Science and Operations Research › Impact of AI and Big Data on Business and Society
- Keywords
- Industry 4.0, technology adoption, small and medium-sized enterprises, adoption intention, perceived usefulness, perceived ease of use, business environment, human resource development, cost reduction, product quality, customer relationships, Ho Chi Minh City
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