My voice is definitely strongest in Online communities": Students using social media for queer and disability identity-making
Abstract
In this qualitative study I explored the social media activities of 25 lesbian, gay, bisexual, transgender, and queer students with disabilities at a research-intensive university. Using a framework of identity-making that accounts for students' reflections, narrations, and actions, I detail students' experiences exploring queer/disability identities through social networking sites, smartphone applications, and blogs. Students described going online to find validation, become involved, and manage identities contextually; however, students also described experiencing marginalization online and feeling isolated, suggesting implications for higher education, including the need to critically evaluate students' online engagement.
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Online groups may be helpful in building community among adults with disabilities.
“Online groups may be helpful in building community among adults with disabilities (Miller, 2017)”
From The experiences of adults with ADHD in interpersonal relationships and online communities: A qualitative study (2023) · cites this paper as Miller, 2017
Among adults with disabilities, online communities were found by some participants to focus too highly on negative experiences, and when participants did not receive attention from these communities, they often responded by disengaging.
“Among adults with disabilities, online communities were found by some participants to focus too highly on negative experiences, and when participants did not receive attention from these communities, they often responded by disengaging (Miller, 2017).”
From The experiences of adults with ADHD in interpersonal relationships and online communities: A qualitative study (2023) · cites this paper as Miller, 2017
Social media groups for adults with disabilities have been reported to help build community, validate experiences, and assist with forming a disability identity.
“Although not directly focusing on ADHD, social media groups for adults with disabilities have been reported to help build community, validate experiences, and assist with forming a disability identity (Gallagher, 2021; Miller, 2017).”
From The experiences of adults with ADHD in interpersonal relationships and online communities: A qualitative study (2023) · cites this paper as Miller, 2017
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A Labor of Love: The Makings of @FirstGenDocs
Brown, L. C., Wallace, J. K., & Cokley, R. K. (2021) · Journal of First-generation Student Success · doi:10.1080/26906015.2021.1891823 · Cited by 9 · see citing works
“Further, previous scholarship underscores the benefits of digital spaces for various college student populations (e.g., Dougherty & Andercheck, 2014; Miller, 2017).”
BackgroundSocial media actually used by people with visual impairment: A scoping review
Gkatzola, K., & Papadopoulos, K. (2023) · The British Journal of Visual Impairment · doi:10.1177/02646196231189393 · Cited by 10 · see citing works
“…is such an integral part of life today that it even plays an important role in an individual’s personal life as some users search there for social support and others decide to make their romantic relationships official with an online post (Fox et al., 2013; Frison & Eggermont, 2015; Miller, 2017).”
Changes in Need for Uniqueness From 2000 Until 2020
Chopik, W. J., Götschi, K., Carrillo, A., Weidmann, R., & Potter, J. (2024) · Collabra Psychology · doi:10.1525/collabra.121937 · Cited by 8 · see citing works
“…online platforms can provide opportunities for people, particularly from marginalized groups, to seek out community and ways of expressing themselves (although media scholars highlight benefits and costs to these opportunities; Littman, 2022; Mehra et al., 2004; Miller, 2017; Sweet et al., 2020).”
@Digital libraries: harnessing Twitter to build online communities
Xie, I., & Stevenson, J. A. (2019) · Online Information Review · doi:10.1108/oir-02-2018-0058 · Cited by 8 · see citing works
Mental Health and Resilience Among LGBTQ+ College Students with Disabilities
Wynn, R. D., Guo, L., Williamson, J., Stare, B. G., & Miller, R. A. (2022) · Currents Journal of Diversity Scholarship for Social Change · doi:10.3998/ncidcurrents.1779 · Cited by 7 · see citing works
“…experienced in classrooms and on campus (Miller, 2015; Miller & Smith, 2020), how students explore their identities and build community online via social media platforms (Miller, 2017), and how students consider whether and how to disclose their identities to others (Miller, Wynn, & Webb, 2019).”
BackgroundSelf-citationGao, N., Eissenstat, S. J., & Oh, T. L. (2021) · Journal of American College Health · doi:10.1080/07448481.2021.1947831 · Cited by 9 · see citing works
Gao, N., Eissenstat, S. J., & DeMasi, M. (2022) · Journal of American College Health · doi:10.1080/07448481.2022.2047707 · Cited by 7 · see citing works
“They may also experience heightened barriers to developing new relationships 4,12 .”
BackgroundInfluentialReflecting on the Brink: At-Risk Student Experiences with Emergency Online Learning amid COVID-19
Rainey, E. A., & Taylor, Z. (2022) · Journal of Postsecondary Student Success · doi:10.33009/fsop_jpss131398 · Cited by 7 · see citing works
“…work on the importance of allowing Gen Z to critically reflect and practice metacognition in online spaces has been pioneered by queer research (Miller, 2017; Nicolazzo et al., 2022), a body of work that has been lauded for the notion of creating “safe spaces in online places” (Lucero, 2017,…”
BackgroundInfluentialMason, M. E., Curtis, M. G., Floresca, Y. B., Kelsey, S. W., Davoudpour, S., Jayne, N. A., & Phillips, G. (2025) · Social Science & Medicine · doi:10.1016/j.socscimed.2025.117748 · Cited by 9 · see citing works
Yang, J., & Stolzenberg, E. B. (2025) · New Directions for Higher Education · doi:10.1002/he.20536 · Cited by 6 · see citing works
“…that demonstrates the duality that online environments often represent for LGBTQ + students; although they can be sites for community and kinship building (Miller 2017; Nicolazzo et al. 2022), they can also be spaces where these individuals face identity-based bullying (Miller et al. 2022).”
Exploring lecturers and administrative staffs’ strategies to hone EFL students’ digital literacy
Istiara, F., & Hastomo, T. (2023) · JOALL (Journal of Applied Linguistics and Literature) · doi:10.33369/joall.v8i1.25568 · Cited by 24 · see citing works
“154 JOALL (Journal of Applied Linguistics and Literature), 8(1), 2023 Meanwhile, digital learners have social habits that consist of browsing websites, evaluating the integrity of online resources, participating in social media communities, blogging communities, and blogging (Miller, 2017).”
BackgroundThe rise of virtual yarning: An Indigenist research method
Cooms, S., Leroy-Dyer, S., & Muurlink, O. T. (2024) · Qualitative Research · doi:10.1177/14687941241234303 · Cited by 6 · see citing works
“Miller (2017) reports a similar trend in their research with participants from the Queer community who have a disability.”
Rethinking College Transitions: Legitimate Peripheral Participation as a Pathway to Becoming
Young, D. G., & Bunting, B. D. (2024) · AERA Open · doi:10.1177/23328584241255631 · Cited by 6 · see citing works
“…et al., 2016; Shirley, 2021; Zerquera, 2019), gender identity (Flint et al., 2019; Goldberg et al., 2019; McHenry-Sorber & Swisher, 2020), ability (Miller, 2017), neurodiversity (Clouder et al., 2020; Cox, Nachman, et al., 2020; Cox, Thompson, et al., 2017), veteran status (Griffin & Gilbert,…”
Collegiate Purpose Development at the Intersections of Disability and Social Class Habitus
Vaccaro, A., Kimball, E. W., Newman, B. M., Moore, A. M., & Troiano, P. F. (2019) · Review of higher education/The review of higher education · doi:10.1353/rhe.2019.0100 · Cited by 6 · see citing works
Queer and Trans College Student Success
Garvey, J. C., & Dolan, C. V. (2020) · Higher education · doi:10.1007/978-3-030-43030-6_2-1 · Cited by 6 · see citing works
An Interdisciplinary Return to Queer and Trans* Studies in Higher Education
Durán, A., Blockett, R. A., & Nicolazzo, Z. (2020) · Higher education · doi:10.1007/978-3-030-31365-4_9 · Cited by 6 · see citing works
On summoning queer joy in early childhood education: Some findings from New Brunswick, Canada
Burkholder, C., Whitty, P., Malins, P., & Keehn, M. (2025) · Journal of Early Childhood Research · doi:10.1177/1476718x251318894 · Cited by 5 · see citing works
“Critical queer theory interrogates how particular genders and sexualities become normalized over others (Sullivan, 2003) and troubles those discourses working to hold gendered and sexual binaries in place (Miller, 2017; Segwick, 1990).”
Dis/abled Student Campusmaking: Sites of New Possibility
Comeaux, E., Mireles, D. C., & Acha, A. (2021) · Education Sciences · doi:10.3390/educsci11110745 · Cited by 5 · see citing works
“Collective resistance and solidarity can also be found in online communities, particularly through blogging and social media, which lend both accessibility and numbers to organized movements [74,92].”
BackgroundHuang, X., & He, L. (2025) · Frontiers in Psychology · doi:10.3389/fpsyg.2025.1554621 · Cited by 8 · see citing works
“…and digital connectivity, studies about SNS use and its impacts on life satisfaction, perceived social support, self-esteem and community connection has emerged as a critical area of scholarly inquiry (Paglieri et al., 2023; Alessandra Gaia et al., 2020; Escobar-Viera et al., 2020; Miller, 2017).”
Elmadagli, C., & Machín, D. (2022) · Critical Discourse Studies · doi:10.1080/17405904.2022.2061544 · Cited by 5 · see citing works
“…can play an important role in raising the profile of social justice movements (Haenfler et al., 2012), becoming, an outlet for formerly silenced voices, for example, in relation to issues of ethnicity, gender and sexual orientation (Cavalcante, 2016; Miller, 2017; Vivienne, 2016; Wargo, 2017).”
BackgroundKukreja, R. (2024) · Citizenship Studies · doi:10.1080/13621025.2024.2425646 · Cited by 5 · see citing works
“These also allow stigmatized participants to share their innermost thoughts more frankly than during in-person interactions (Miller 2017).”
Speaking Stoma: Creating a Communication Guide for People With an Ostomy
Lazenby, B. S., Guidry, A., Donovan, E. E., Dailey, R. M., & Ivatury, S. J. (2024) · Qualitative Health Research · doi:10.1177/10497323241293719 · Cited by 4 · see citing works
“Social media provides an easily accessible place for people experiencing chronic illnesses to connect with others like them (Miller, 2017; Mohammed et al., 2024), and UOAA also acts as a central place for ostomates seeking information or support.”
A scoping review of the lived experiences of gender diverse children and youth with disabilities
Slothouber, V., Oliver, T., Leo, S., & Lindsay, S. (2025) · International Journal of Transgender Health · doi:10.1080/15532739.2025.2464229 · Cited by 4 · see citing works
Havey, N. F. (2021) · Journal of Women and Gender in Higher Education · doi:10.1080/26379112.2021.1988625 · Cited by 6 · see citing works
“…might represent relationship-seeking behavior), moderating their profile information (“looking for now” versus “only interested in dates”), and explicitly avoiding or using certain apps that socially cue promiscuousness (like Grindr; Blackwell et al., 2015; Corriero & Tong, 2016; Miller, 2017).”
Exploring 20 Years of LGBTQ+ Practitioner Scholarship: Applying Scholarship to Practice?
Pryor, J. T., González, Á. D. J., & Lamb, C. (2022) · NASPA Journal · doi:10.1080/19496591.2021.2006677 · Cited by 4 · see citing works
Accessing Intimate Interactions: Investigating the need for More Inclusive Sex Education Resources
Barbareschi, G., & Wu, Z. (2022) · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) · doi:10.1145/3491101.3519747 · Cited by 4 · see citing works
Reclaiming illness, pain and vulnerability through online writings: an analysis of Skin Stories
Satija, S. (2022) · Feminist Media Studies · doi:10.1080/14680777.2022.2112737 · Cited by 4 · see citing works
“Ryan Miller (2017) focused on 25 American university queer students with disabilities and their engagement with social networking sites, smart phone applications and blogs to share their experience of marginalisation and isolation and of finding affinity, validation and community.”
BackgroundEquipment Repositories for Accessibility: A Model for Improving Access in Field Science
Devitz, A.-C. (2023) · Integrative and Comparative Biology · doi:10.1093/icb/icad024 · Cited by 4 · see citing works
Supporting Queer and Trans Students Amidst a Rise in Anti Queer and Trans Legislation and Policies
Lemerand, S., & Durán, A. (2023) · Advances in higher education and professional development book series · doi:10.4018/979-8-3693-2853-8.ch012 · Cited by 4 · see citing works
An Interdisciplinary Return to Queer and Trans* Studies in Higher Education
Durán, A., Blockett, R. A., & Nicolazzo, Z. (2019) · Higher education · doi:10.1007/978-3-030-11743-6_9-1 · Cited by 4 · see citing works
Breaking out of the box: increasing the representation of disability within archive science
Pearson, A., Griffith, M., Rakoska, B., Harrison, C., Schuitema, K., & Taşcıoğlu, E. (2024) · Archival Science · doi:10.1007/s10502-023-09429-3 · Cited by 2 · see citing works
“Social media is used by disabled people for community building, identity development, and activism (Shpigelman and Gill 2014; Cavalcante 2016; Miller 2017), it is also favoured by young people as an archival resource (Zhao et al. 2013).”
Antisemitism in Online Communication
Becker, M. J., Ascone, L., Placzynta, K., & Vincent, C. (2024) · Open Book Publishers · doi:10.11647/obp.0406 · Cited by 3 · see citing works
Connections: Social media and parents raising children with profound multiple disabilities
Terra, A. A. (2020) · Scholarly Commons (University of the Pacific) · Cited by 3 · see citing works
Serving Transgender Clients in the Digital Age
Laoch, A., & Holmes, C. M. (2018) · Journal of LGBTQ Issues in Counseling · doi:10.1080/15538605.2018.1488233 · Cited by 3 · see citing works
“In some jurisdictions misgendering can result in legal offense (Health and Safety Code, 1939, 2017).”
BackgroundDisability in Higher Education
Heffernan, T. A. (2023) · Springer eBooks · doi:10.1007/978-3-031-41432-9_5 · Cited by 3 · see citing works
You Can Stand Under My Bi+ Umbrella
Olivo, V. B., Prieto, K., & Copeland, O. M. (2023) · Advances in higher education and professional development book series · doi:10.4018/979-8-3693-2853-8.ch005 · Cited by 2 · see citing works
“I had no idea”: At-Risk College Student Knowledge of Financial Aid and Resources
Rainey, E. A., & Taylor, Z. (2024) · Journal of Student Financial Aid · doi:10.55504/0884-9153.1793 · Cited by 2 · see citing works
Being multiracial in a virtual society: Seeking community and exploring identity
Luna, R. H. (2021) · New Directions for Student Services · doi:10.1002/ss.20388 · Cited by 2 · see citing works
Using Machine Learning to Track Disability Discourse on Social Media
Kumi, S., Snow, C. C., Marfo-Gyimah, J., Lomotey, R. K., & Deters, R. (2024) · IEEE International Conference on Digital Health (ICDH) · doi:10.1109/icdh62654.2024.00034 · Cited by 2 · see citing works
“Besides, Miller [15] studied how students use social media platforms to express their disability identities.”
BackgroundHickey-Moody, A. C., & Willcox, M. G. (2025) · Frontiers in Communication · doi:10.3389/fcomm.2025.1542825 · Cited by 2 · see citing works
Students utilization of Discord Messaging Platform in an Introduction to MATLAB Course
Hammond, E., Mitchell, J., & Swenson, J. E. S. (2024) · ASEE Annual Conference & Exposition · doi:10.18260/1-2--41215 · Cited by 2 · see citing works
Ortland, B., & Scholten, A.-K. (2021) · Zeitschrift für Sexualforschung · doi:10.1055/a-1555-7555 · Cited by 2 · see citing works
The Institutional Remains: Transinstitutionalization of Disability & Sexuality
Linton, M. Q. (2021) · doi:10.22215/etd/2021-14451 · Cited by 2 · see citing works
Lu, X. (2024) · The Qualitative Report · doi:10.46743/2160-3715/2024.5649 · Cited by 1 · see citing works
Wood, P. (2024) · Human Systems Therapy Culture and Attachments · doi:10.1177/26344041241269294 · Cited by 1 · see citing works
“Where minoritised identities are considered, research principally addresses adolescent development (Miller, 2017).”
McBee‐Black, K., Zhao, L., & Srinivas, S. (2024) · Clothing and Textiles Research Journal · doi:10.1177/0887302x241284808 · Cited by 1 · see citing works
“For PWDs and the brands that engage with them, VCOPs offer an opportunity to gain trust and build connections, which could encourage the purchase of adaptive apparel products marketed to them (Annett-Hitchcock & Xu, 2015; Liu et al., 2016; Miller, 2017; Preece, 2000).”
Wang, X., Cui, Y., Bai, Y., Wang, M., & Du, Y. (2025) · Disability & Society · doi:10.1080/09687599.2025.2505857 · Cited by 2 · see citing works
“The desire for social connection drives them to seek out virtual communities on short video apps (Miller 2017).”
InfluentialUnveiling the Pride in Social Media: A Review of LGBTQIA+ Use of Online Social Networks
Ebardo, R. A., & Payawal, B. O. (2024) · Asian CHI Symposium · doi:10.1145/3704611.3704653 · Cited by 1 · see citing works
“These contents have been shared to attain the purpose of information gathering, owning a space, or bringing awareness [18], [22], [41].”
InfluentialThe Intersectionality of Accessibility
Miller, R. A., Friedensen, R., Vaccaro, A., & Kimball, E. W. (2025) · Oxford University Press eBooks · doi:10.1093/9780197773482.003.0007 · Cited by 1 · see citing works
Self-citationFigard, R., Thomas, K., Brunhaver, S. R., & Bekki, J. (2026) · Journal of Engineering Education · doi:10.1002/jee.70053 · Cited by 1 · see citing works
“…research has explored the intersections of disability with race (e.g., Shallish, 2020; Strayhorn & Johnson, 2023), gender (e.g., Brown & Moloney, 2019; Figard et al., 2024), sexuality (e.g., Abrams & Abes, 2021; Miller, 2017), and nationality (e.g., Gonzalez & Echave, 2023; Rfat et al., 2023).”
Engaging LGBTQ+ Students on College Campuses in Urban and Urban-Emerging Settings
Durán, A., & Prieto, K. (2022) · Springer eBooks · doi:10.1007/978-981-16-8000-7_6 · Cited by 1 · see citing works
Social Networking Site Usage of Middle-Aged and Older Deaf Adults
Paglieri, T. A., Schooler, D. E., & Pezzarossi, C. K. (2023) · The Journal of Deaf Studies and Deaf Education · doi:10.1093/deafed/enad003 · Cited by 1 · see citing works
“Academia Is the Only Place I Belong”
Alexander, A. J. (2024) · Advances in higher education and professional development book series · doi:10.4018/978-1-6684-9914-6.ch007 · Cited by 1 · see citing works
Algethami, R. K., Alqarni, T. M., & Albakour, F. M. (2021) · Journal of Educational and Social Research · doi:10.36941/jesr-2021-0086 · Cited by 1 · see citing works
“The advantages of social media for individuals with disabilities were highlighted in many previous studies (Miller, 2017; Sweet, LeBlanc, Stough, & Sweany, 2020).”
Background
- Authors
- Miller, R. A.
- Affiliations
- University of North Carolina at Charlotte (US)
- Corresponding author
- Miller, Ryan A.
- ORCID
- Miller, Ryan A.
- Venue
- Journal of College Student Development
- Publisher
- Project MUSE
- Published
- 2017
- Volume
- 58
- Issue
- 4
- Pages
- 509-525
- ISSN
- 0897-5264 (ISSN-L)
- 1543-3382
- OpenAlex
- W2586902657
- Cited by
- 141
- References
- 52
- Citations by year
- 2026: 8 · 2025: 15 · 2024: 24 · 2023: 17 · 2022: 19 · 2021: 21 · 2020: 11 · 2019: 18 · 2018: 7 · 2017: 1
- FWCI
- 14.49
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of college student development (publishedVersion)
- Project Muse (Johns Hopkins University) (submittedVersion)
- Topics
- Social Sciences › Psychology › Social Psychology › LGBTQ Health, Identity, and Policy
- Physical Sciences › Computer Science › Information Systems › Educational Technology in Learning
- Social Sciences › Safety Research › Disability Rights and Representation
- Keywords
- queer identity, disability identity, identity construction, social media, online communities, social networking sites, blogs, mobile application, marginalization, validation, university students
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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What counts as a claim ›How we measure confidence ›How we check this ›
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