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Measuring Laypeople’s Trust in Experts in a Digital Age: The Muenster Epistemic Trustworthiness Inventory (METI)
Open accessAbstract
Given their lack of background knowledge, laypeople require expert help when dealing with scientific information. To decide whose help is dependable, laypeople must judge an expert's epistemic trustworthiness in terms of competence, adherence to scientific standards, and good intentions. Online, this may be difficult due to the often limited and sometimes unreliable source information available. To measure laypeople's evaluations of experts (encountered online), we constructed an inventory to assess epistemic trustworthiness on the dimensions expertise, integrity, and benevolence. Exploratory (n = 237) and confirmatory factor analyses (n = 345) showed that the Muenster Epistemic Trustworthiness Inventory (METI) is composed of these three factors. A subsequent experimental study (n = 137) showed that all three dimensions of the METI are sensitive to variation in source characteristics. We propose using this inventory to measure assignments of epistemic trustworthiness, that is, all judgments laypeople make when deciding whether to place epistemic trust in-and defer to-an expert in order to solve a scientific informational problem that is beyond their understanding.
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“Hendriks et al. (2015) differentiated three dimensions of epistemic trustworthiness, i.e. expertise, integrity, and benevolence.”
From A Randomized Controlled Study on the Effectiveness of Plain Language Summaries of Psychological Meta-Analyses (2025) · cites this paper as Hendriks et al., 2015
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Metadata
- Authors
- Hendriks, F., Kienhues, D., & Bromme, R.
- Affiliations
- University of Münster (DE)
- Corresponding author
- Hendriks, Friederike
- Venue
- PLOS ONE
- Publisher
- Public Library of Science (PLoS)
- Published
- 2015-10-16
- Volume
- 10
- Issue
- 10
- Pages
- e0139309
- ISSN
- 1932-6203 (ISSN-L)
- PMC
- PMC4608577
- OpenAlex
- W2218357479
- Cited by
- 373
- References
- 61
- Citations by year
- 2026: 46 · 2025: 66 · 2024: 66 · 2023: 36 · 2022: 66 · 2021: 31 · 2020: 25 · 2019: 13 · 2018: 12 · 2017: 6 · 2016: 6
- FWCI
- 20.23
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- PLoS ONE (publishedVersion, cc-by)
- Europe PMC (PubMed Central) (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion)
- Figshare (submittedVersion, cc-by)
- Funders
- Deutsche Forschungsgemeinschaft (1712/1, GRK1712, 175526080)
- Topics
- Social Sciences › Psychology › Developmental and Educational Psychology › Educational Strategies and Epistemologies
- Social Sciences › Arts and Humanities › Philosophy › Epistemology, Ethics, and Metaphysics
- Social Sciences › Sociology and Political Science › Risk Perception and Management
- Keywords
- epistemic trustworthiness, trust in experts, laypeople, expertise, integrity, benevolence, online information sources, source evaluation, scientific information, scale development, public trust in science
- MeSH terms
- Adult, Female, Humans, Male, Middle Aged, Models, Theoretical, Comprehension, Information Dissemination, Trust
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