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Cited by 371

The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.

Team Training in the Skies: Does Crew Resource Management (CRM) Training Work?

Open access
Salas, Eduardo, Burke, C. Shawn, Bowers, Clint A., Wilson, Katherine A.·2001·Human Factors: The Journal of the Human Factors and Ergonomics Society

Abstract

The aviation community has invested great amounts of money and effort into crew resource management (CRM) training. Using D. L. Kirkpatrick's (1976) framework for evaluating training, we reviewed 58 published accounts of CRM training to determine its effectiveness within aviation. Results indicated that CRM training generally produced positive reactions, enhanced learning, and promoted desired behavioral changes. However, we cannot ascertain whether CRM has an effect on an organization's bottom line (i.e., safety). We discuss the state of the literature with regard to evaluation of CRM training programs and, as a result, call for the need to conduct systematic, multilevel evaluation efforts that will show the true effectiveness of CRM training. As many evaluations do not collect data across levels (as suggested by D. L. Kirkpatrick, 1976, and by G. M. Alliger, S. I. Tannenbaum, W. Bennett, Jr., & H. Traver, 1997), the impact of CRM cannot be truly determined; thus more and better evaluations are needed and should be demanded.

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Metadata

Authors
Salas, E., Burke, C. S., Bowers, C. A., & Wilson, K. A.
Venue
Human Factors: The Journal of the Human Factors and Ergonomics Society
Published
2001-12
Volume
43
Issue
4
Pages
641-674
ISSN
  • 0018-7208 (ISSN-L)
  • 1547-8181
OpenAlex
W1971066463
Cited by
371
References
1
FWCI
17.71
Type
journal article
Language
en
Open access
green

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CoChat. (2026). Citation check: Team Training in the Skies: Does Crew Resource Management (CRM) Training Work? https://app.cochat.ai/papers/10.1518/001872001775870386
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Salas, E., Burke, C. S., Bowers, C. A., & Wilson, K. A. (2001). Team Training in the Skies: Does Crew Resource Management (CRM) Training Work? Human Factors: The Journal of the Human Factors and Ergonomics Society. https://doi.org/10.1518/001872001775870386

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