Cited by 16Social Media and PoliticsMedia and Digital CommunicationMisinformation and Its Impacts

Beyond Filter Bubbles and Echo Chambers: The Integrative Potential of the Internet

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Mahrt, Merja·2019·ifpuk - Institute for Media and Communication Studies at FU Berlin

Abstract

Are online audiences today fragmented into echo chambers or filter bubbles? Do users only see what digital platforms (like search engines or social media) let them see? And if so, what are the consequences for the cohesion of a society? Concerns like these abound in recent years. They attest to widely held assumptions about a negative influence of digital media or even the Internet in general on society. Empirical studies on these phenomena are, however, not as unequivocal. To understand why results from previous research are so far inconclusive, this study investigates the role of the Internet for social integration from a more general point of view. The integrative potential of the Internet is assessed to compare it with other media and ultimately better understand to what degree and due to which factors the Internet may or may not help bring society together. Using survey data, clickstream data on actual usage of websites, and data on content structures, the present work investigates how user behavior and structural features of the Internet determine its positive or negative effects on social integration. The results reveal that the Internet in general is not as bad as popular accounts of digital fragmentation may suggest. How much integrative potential can be realized via online offerings, however, depends on numerous factors on the side of the users as well as content and platform providers.

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  • The echo chamber construct is controversial and was ill-defined from the beginning.

    “Firstly, the echo chamber construct is controversial, and researchers claim that it was ill-defined from the beginning and that researchers should either abandon or conceptualize it properly [91].”

    From A systematic review of echo chamber research: comparative analysis of conceptualizations, operationalizations, and varying outcomes (2025) · cites this paper as [91]

    Section 3.4 reports mixed evidence for online echo chambers, supporting the claim that the idea is contested. Section 4.3 says research lacks a clear threshold for *fragmentation*, but our copy does not say the echo-chamber construct was ill-defined from the beginning or recommend abandoning or reconceptualizing it. No page numbers were available for these passages. (LLM, conf=0.79)

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Authors
Mahrt, M.
Affiliations
Heinrich Heine University Düsseldorf (DE)
Corresponding author
Mahrt, Merja
Venue
ifpuk - Institute for Media and Communication Studies at FU Berlin
Publisher
ifpuk - Institute for Media and Communication Studies at FU Berlin
Published
2019
Volume
5
Pages
246
OpenAlex
W2947238330
Cited by
16
References
1
Citations by year
2025: 3 · 2024: 3 · 2023: 3 · 2022: 4 · 2021: 2 · 2020: 1
FWCI
3.71
Type
journal article
Language
en
Locations
  • Social Science Open Access Repository (GESIS – Leibniz Institute for the Social Sciences) (publishedVersion)
  • 5
Topics
  • Social Sciences › Communication › Social Media and Politics
  • Physical Sciences › Computer Science › Computer Networks and Communications › Media and Digital Communication
  • Social Sciences › Sociology and Political Science › Misinformation and Its Impacts
Keywords
filter bubbles, echo chambers, social integration, internet, online audiences, digital fragmentation, social cohesion, user behavior, platform providers, media effects on society

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