The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.
Enterprise Information Systems as Objects and Carriers of Institutional Forces: The New Iron Cage?
Abstract
This paper draws upon the institutional theory lens to examine enterprise information systems. We propose that these information systems engender a duality. On one hand, these systems are subject to institutional forces and institutional processes that set the rules of rationality. On the other hand, they are an important embodiment of institutional commitments and serve to preserve these rules by constraining the actions of human agents. The complexity inherent to enterprise technologies renders them an equivoque. This, when combined with the propensity toward lack of mindfulness in organizations, is likely to lead to acquiescence to institutional pressures. Enterprise information systems bind organizations to fundamental choices about how their activities should be organized; unquestioned choices that tend to appear natural. We suggest implications of this view and develop propositions examining: (1) enterprise information systems as objects of institutional forces in the "chartering" and "project" phases, (2) the resolution of institutional misalignments caused by the introduction of new systems, and (3) enterprise information systems as carriers of institutional logics in the "shakeout" and "onward & upward" phases.
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Citations
Cites
The Duality of Technology: Rethinking the Concept of Technology in Organizations
Orlikowski, W. J. (1992) · Organization Science · doi:10.1287/orsc.3.3.398 · Cited by 4,957
Orlikowski, W. J. (2000) · Organization Science · doi:10.1287/orsc.11.4.404.14600 · Cited by 4,760
Barley, S. R. (1986) · Administrative Science Quarterly · doi:10.2307/2392767 · Cited by 2,315
Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change
Robey, D., Ross, J. W., & Boudreau, M.-C. (2002) · Journal of Management Information Systems · doi:10.1080/07421222.2002.11045713 · Cited by 1,023 · cited 4×
“Implementing such enterprise technologies has been a source of great challenge for enterprises, resulting in a high incidence of failure (cf. Bingi, Sharma and Godla, 1999; Robey, Ross and Boudreau, 2002).”
BackgroundInfluentialMacrocultures: Determinants and Consequences
Abrahamson, E., & Fombrun, C. J. (1994) · The Academy of Management Review · doi:10.5465/amr.1994.9412190217 · Cited by 444 · cited 1×
“Managers who perceive their organizations to be participants in the shared identity would be expected to act in identity-appropriate ways and have a propensity toward mimetic behavior (Abrahamson and Fombrun, 1994).”
Background
Cited by
Liang, H., Saraf, N., Hu, Q., & Xue, Y. (2007) · MIS Quarterly · doi:10.2307/25148781 · Cited by 3,921
Synthesizing information systems knowledge: A typology of literature reviews
Paré, G., Trudel, M.-C., Jaana, M., & Kitsiou, S. (2015) · Information & Management · doi:10.1016/j.im.2014.08.008 · Cited by 1,987
The impact of legitimacy-based motives on IS adoption success: An institutional theory perspective
Krell, K., Matook, S., & Rohde, F. (2016) · Information & Management · doi:10.1016/j.im.2016.02.006 · Cited by 102
Resistant Groups in Enterprise System Implementations: A Q-Methodology Examination
Klaus, T., Wingreen, S. C., & Blanton, J. E. (2010) · Journal of Information Technology · doi:10.1057/jit.2009.7 · Cited by 71
Metadata
- Authors
- University of Maryland, U., & Gosain, S.
- Venue
- Journal of the Association for Information Systems
- Publisher
- Association for Information Systems
- Published
- 2004-04
- Volume
- 5
- Issue
- 4
- Pages
- 151-182
- ISSN
- 1536-9323 (ISSN-L)
- OpenAlex
- W2135692804
- Cited by
- 273
- References
- 5
- FWCI
- 40.52
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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