Student or educator? Sign up with your school email and get 6 months of Pro free.
Cited by 771

The DOI matches its Crossref record; 119 of the 119 references it cites were found in a registry or an index.

Unpacking the Difference Between Digital Transformation and IT-Enabled Organizational Transformation

Open access
European New School of Digital Studies at the European University Viadrina Frankfurt (Oder) / University of Bremen, Germany, Wessel, Lauri, Baiyere, Abayomi, Copenhagen Business School, Denmark / University of Turku, Finland, Ologeanu-Taddei, Roxana, TBS Business School, Toulouse, France, Cha, Jonghyuk, University of Westminster, UK, Blegind Jensen, Tina, Copenhagen Business School, Denmark·2021·Journal of the Association for Information Systems

Abstract

Although digital transformation offers a number of opportunities for today’s organizations, information systems scholars and practitioners struggle to grasp what digital transformation really is, particularly in terms of how it differs from the well-established concept of information technology (IT)-enabled organizational transformation. By integrating literature from organization science and information systems research with two longitudinal case studies—one on digital transformation, the other on IT-enabled organizational transformation—we develop an empirically grounded conceptualization that sets these two phenomena apart. We find that there are two distinctive differences: (1) digital transformation activities leverage digital technology in (re)defining an organization’s value proposition, while IT-enabled organizational transformation activities leverage digital technology in supporting the value proposition, and (2) digital transformation involves the emergence of a new organizational identity, whereas IT-enabled organizational transformation involves the enhancement of an existing organizational identity. We synthesize these arguments in a process model to distinguish the different types of transformations and propose directions for future research.

Overview

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Integrity signals

Registry

Crossref · 10.17705/1jais.00655

Cites

119 of 119 references verified0 citation errors · 0 not checkable

Statistics

Verification

Claims the paper makes

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

The self-check needs the paper’s full text.

Citations

Cites

Show all 119 references

Cited by

See all 771

Metadata

Authors
European New School of Digital Studies at the European University Viadrina Frankfurt (Oder) / University of Bremen, G., Wessel, L., Baiyere, A., Copenhagen Business School, D. /. U. O. T., Ologeanu-Taddei, R., TBS Business School, T., Cha, J., University of Westminster, U., Blegind Jensen, T., & Copenhagen Business School, D.
Venue
Journal of the Association for Information Systems
Published
2021-01-15
Volume
22
Issue
1
Pages
102-129
ISSN
1536-9323 (ISSN-L)
OpenAlex
W3096774953
Cited by
771
References
119
FWCI
105.61
Type
journal article
Language
en
Open access
green

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

How to cite

Cite CoChat for the checks on this page, and the paper for its own findings.

This page
CoChat. (2026). Citation check: Unpacking the Difference Between Digital Transformation and IT-Enabled Organizational Transformation. https://app.cochat.ai/papers/10.17705/1jais.00655
The paper
European New School of Digital Studies at the European University Viadrina Frankfurt (Oder) / University of Bremen, G., Wessel, L., Baiyere, A., Copenhagen Business School, D. /. U. O. T., Ologeanu-Taddei, R., TBS Business School, T., Cha, J., University of Westminster, U., Blegind Jensen, T., & Copenhagen Business School, D. (2021). Unpacking the Difference Between Digital Transformation and IT-Enabled Organizational Transformation. Journal of the Association for Information Systems. https://doi.org/10.17705/1jais.00655

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.