Cited by 20Speech and dialogue systemsAI in Service InteractionsNatural Language Processing Techniques

Conversation Chronicles: Towards Diverse Temporal and Relational Dynamics in Multi-Session Conversations

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Jang, Jihyoung, Boo, Minseong, Kim, Hyounghun·2023·Proceedings of the 2023 Conference on Empirical Methods in Natural Language Processing

Abstract

In the field of natural language processing, open-domain chatbots have emerged as an important research topic.However, a major limitation of existing open-domain chatbot research is its singular focus on short single-session dialogue, neglecting the potential need for understanding contextual information in multiple consecutive sessions that precede an ongoing dialogue.Among the elements that compose the context in multi-session conversation settings, the time intervals between sessions and the relationships between speakers would be particularly important.Despite their importance, current research efforts have not sufficiently addressed these dialogical components.In this paper, we introduce a new 1M multisession dialogue dataset, called CONVERSA-TION CHRONICLES, for implementing a longterm conversation setup in which time intervals and fine-grained speaker relationships are incorporated.Following recent works, we exploit a large language model to produce the data.The extensive human evaluation shows that dialogue episodes in CONVERSATION CHRONI-CLES reflect those properties while maintaining coherent and consistent interactions across all the sessions.We also propose a dialogue model, called REBOT, which consists of chronological summarization and dialogue generation modules using only around 630M parameters.When trained on CONVERSATION CHRONI-CLES, REBOT demonstrates long-term context understanding with a high human engagement score. 1

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  1. Kishore Papineni, Salim Roukos, Todd Ward, and Wei- Jing Zhu. 2002. Bleu: a method for automatic evalu- ation of machine translation. In Proceedings of the 40th annual meeting of the Association for Computa- tional Linguistics, pages 311-318.

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Authors
Jang, J., Boo, M., & Kim, H.
Affiliations
Ulsan National Institute of Science and Technology (KR)
Venue
Proceedings of the 2023 Conference on Empirical Methods in Natural Language Processing
Published
2023
Pages
13584-13606
OpenAlex
W4389523826
Cited by
13
References
29
Citations by year
2026: 9 · 2025: 4
FWCI
2.30
Type
conference paper
Language
en
Open access
Licence
cc-by
Locations
  • Conference on Empirical Methods in Natural Language Processing (EMNLP) (publishedVersion, cc-by)
  • arXiv (Cornell University) (submittedVersion)
  • arXiv (Cornell University)
Funders
  • Ulsan National Institute of Science and Technology (2020-0-01336)
  • Ministry of Science and ICT, South Korea (2020-0-01336)
  • Institute for Information and Communications Technology Promotion (2020–0-01336)
Topics
  • Physical Sciences › Computer Science › Artificial Intelligence › Speech and dialogue systems
  • Physical Sciences › Computer Science › Artificial Intelligence › AI in Service Interactions
  • Physical Sciences › Computer Science › Artificial Intelligence › Natural Language Processing Techniques
Keywords
open-domain chatbots, temporal dynamics, dialogue dataset, dialogue summarization, dialogue generation

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