Who should do as AI say? Only non-task expert physicians benefit from correct explainable AI advice
Open accessAbstract
Artificial intelligence (AI)-generated clinical advice is becoming more prevalent in healthcare. However, the impact of AI-generated advice on physicians’ decision-making is underexplored. In this study, physicians received X-rays with correct diagnostic advice and were asked to make a diagnosis, rate the advice’s quality, and judge their own confidence. We manipulated whether the advice came with or without a visual annotation on the X-rays and whether it was labeled as coming from an AI or a human radiologist. Overall, receiving annotated advice from an AI resulted in the highest diagnostic accuracy. Physicians rated the quality of AI advice higher than human advice. Neither manipulation had strong effects on participants’ confidence. Importantly, the results varied among task experts and non-task experts, with only the latter considerably benefiting from correct explainable AI advice. These findings raise important considerations for the deployment of diagnostic advice in healthcare.
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As clinicians gain experience, they develop a deeper understanding of clinical contexts and decision-making, which may influence trust in and reliance on clinical decision support systems.
“As clinicians gain experience, they develop a deeper understanding of clinical contexts and decision-making processes, which may influence both trust in and reliance on CDSSs [ 8 , 15 - 17 ].”
From Psychological Factors Influencing Appropriate Reliance on AI-enabled Clinical Decision Support Systems: Experimental Web-Based Study Among Dermatologists (2025) · cites this paper as [16]
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- Authors
- Gaube, S., Suresh, H., Raue, M., Lermer, E., Koch, T., Hudecek, M., Ackery, A. D., Grover, S. C., Coughlin, J. F., Frey, D., Kitamura, F., Ghassemi, M., & Colak, E.
- Affiliations
- Ludwig-Maximilians-Universität München (DE)
- Massachusetts Institute of Technology (US)
- Ansbach University of Applied Sciences (DE)
- University of Regensburg (DE)
- St. Michael's Hospital (CA)
- Universidade Federal de São Paulo (BR)
- ORCID
- Venue
- Research Square
- Published
- 2022-06-01
- OpenAlex
- W4281783041
- Cited by
- 3
- References
- 20
- Citations by year
- 2025: 1 · 2024: 1 · 2023: 1
- Type
- posted content
- Language
- en
- Open access
- green
- doi.org
- Locations
- Research Square (acceptedVersion, cc-by)
- Funders
- Volkswagen Foundation (98525)
- Topics
- Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
- Physical Sciences › Computer Science › Artificial Intelligence › Explainable Artificial Intelligence (XAI)
- Health Sciences › Medicine › Family Practice › Clinical Reasoning and Diagnostic Skills
- Keywords
- explainable AI, physician decision-making, diagnostic accuracy, radiology, X-ray interpretation, visual annotation, human-AI collaboration
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