Apart But Connected: Online Tutoring and Student Outcomes During the Covid-19 Pandemic
Open accessAbstract
In response to the COVID-19 outbreak, the governments of most countries ordered the closure of schools, potentially exacerbating existing learning gaps. This paper evaluates the effectiveness of an intervention implemented in Italian middle schools that provides free individual tutoring online to disadvantaged students during lock-down. Tutors are university students who volunteer for 3 to 6 hours per week. They were randomly assigned to middle school students, from a list of potential beneficiaries compiled by school principals. Using original survey data collected from students, parents, teachers and tutors, we find that the program substantially increased students' academic performance (by 0.26 SD on average) and that it significantly improved their socio-emotional skills, aspirations, and psychological well-being. Effects are stronger for children from lower socioeconomic status and, in the case of psychological well-being, for immigrant children.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Online tutoring programs were shown to reduce learning loss significantly in several randomized controlled trials.
“During the school closures, online tutoring programs were shown to reduce learning loss significantly in several randomized controlled trials33,34 but the evidence base is limited.”
From COVID-19, school closures, and student learning outcomes. New global evidence from PISA (2025) · cites this paper as [33]
Cites
Still being checked.
Cited by
Sorted by citations
Goudeau, S., Sanrey, C., Stanczak, A., Manstead, A. S. R., & Darnon, C. (2021) · Nature Human Behaviour · doi:10.1038/s41562-021-01212-7 · Cited by 286 · see citing works
A Blueprint for Scaling Tutoring and Mentoring Across Public Schools
Kraft, M. A., & Falken, G. T. (2021) · AERA Open · doi:10.1177/23328584211042858 · Cited by 74 · see citing works
COVID-19 Learning Loss and Recovery: Panel Data Evidence from India
Singh, A., Romero, M., & Muralidharan, K. (2022) · National Bureau of Economic Research · doi:10.3386/w30552 · Cited by 57 · see citing works
Tutoring in (Online) Higher Education: Experimental Evidence
Hardt, D., Nagler, M., & Rincke, J. (2022) · Economics of Education Review · doi:10.1016/j.econedurev.2022.102350 · Cited by 51 · see citing works
The Unequal Impacts of COVID-19 on Student Learning
Azevedo, J. P., Gutierrez, M., Hoyos, R. E. D., & Saavedra, J. (2021) · Springer eBooks · doi:10.1007/978-3-030-81500-4_16 · Cited by 48 · see citing works
Learning loss and learning inequality during the Covid-19 pandemic
Bartholo, T. L., Koslinski, M. C., Tymms, P. B., & de Castro, D. L. (2022) · Ensaio Avaliação e Políticas Públicas em Educação · doi:10.1590/s0104-40362022003003776 · Cited by 51 · see citing works
COVID-19, school closures, and student learning outcomes. New global evidence from PISA
Jakubowski, M., Gajderowicz, T., & Patrinos, H. A. (2025) · npj Science of Learning · doi:10.1038/s41539-025-00297-3 · Cited by 39 · see citing works
Across-Country Wage Compression in Multinationals
Hjort, J., Li, X., & Sarsons, H. (2020) · National Bureau of Economic Research · doi:10.3386/w26788 · Cited by 38 · see citing works
Online Tutoring by College Volunteers: Experimental Evidence from a Pilot Program
Kraft, M. A., List, J. A., Livingston, J. A., & Sadoff, S. (2022) · AEA Papers and Proceedings · doi:10.1257/pandp.20221038 · Cited by 37 · see citing works
Building Resilient Education Systems: Evidence from Large-Scale Randomized Trials in Five Countries
Angrist, N., Ainomugisha, M., Bathena, S. P., Bergman, P., Crossley, C., Cullen, C., Letsomo, T., Matsheng, M., Panti, R. M., Sabarwal, S., et al. (2023) · National Bureau of Economic Research · doi:10.3386/w31208 · Cited by 37 · see citing works
The Longer Students Were Out of School, the Less They Learned
Patrinos, H. A. (2023) · Journal of School Choice · doi:10.1080/15582159.2023.2210941 · Cited by 35 · see citing works
Zhang, Y., Zhao, G., & Zhou, B. (2021) · China Economic Review · doi:10.1016/j.chieco.2021.101691 · Cited by 35 · see citing works
Child development and distance learning in the age of COVID-19
Champeaux, H., Mangiavacchi, L., Marchetta, F., & Piccoli, L. (2022) · Review of Economics of the Household · doi:10.1007/s11150-022-09606-w · Cited by 35 · see citing works
Digital Divide or Digital Provide? Technology, Time Use and Learning Loss During Covid-19
Asadullah, M. N., & Bhattacharjee, A. (2022) · The Journal of Development Studies · doi:10.1080/00220388.2022.2094253 · Cited by 41 · see citing works
Telementoring and homeschooling during school closures: A randomized experiment in rural BangladeshPreprint
Hassan, H., Islam, A., Siddique, A., & Wang, L. C. (2022) · doi:10.31235/osf.io/mhyq5 · Cited by 30 · see citing works
A Cautionary Tale of Tutoring Hard-to-Reach Students in Kenya
Schueler, B. E., & Rodriguez-Segura, D. (2022) · Journal of Research on Educational Effectiveness · doi:10.1080/19345747.2022.2131661 · Cited by 28 · see citing works
Nursing students' experience of online peer tutoring based on the grow model: A qualitative study
Kang, K. I., Lee, N., & Joung, J. (2021) · Nurse Education Today · doi:10.1016/j.nedt.2021.105131 · Cited by 22 · see citing works
Exacerbated Inequalities: The Learning Loss from COVID-19 in Italy
Carlana, M., Ferrara, E. L., & Lopez, C. (2023) · AEA Papers and Proceedings · doi:10.1257/pandp.20231010 · Cited by 21 · see citing works
Self-citationLearning loss and learning recovery
Patrinos, H. A. (2022) · DECISION · doi:10.1007/s40622-022-00317-w · Cited by 18 · see citing works
Enhancing Educational Dialogue Act Classification With Discourse Context and Sample Informativeness
Lin, J., Tan, W., Du, L., Buntine, W., Lang, D., Gašević, D., & Chen, G. (2023) · IEEE Transactions on Learning Technologies · doi:10.1109/tlt.2023.3302573 · Cited by 18 · see citing works
Human-tutor Coaching Technology (HTCT): Automated Discourse Analytics in a Coached Tutoring Model
Booth, B. M., Jacobs, J., Bush, J. B., Milne, B., Fischaber, T., & D’Mello, S. K. (2024) · International Conference on Learning Analytics and Knowledge (LAK) · doi:10.1145/3636555.3636937 · Cited by 17 · see citing works
Time use of youth during a pandemic: Evidence from Mexico
Boruchowicz, C., Parker, S. W., & Robbins, L. (2021) · World Development · doi:10.1016/j.worlddev.2021.105687 · Cited by 17 · see citing works
de Ree, J., Maggioni, M. A., Paulle, B., Rossignoli, D., Ruijs, N. M., & Walentek, D. (2023) · Economics of Education Review · doi:10.1016/j.econedurev.2023.102383 · Cited by 13 · see citing works
Recomendaciones para la tutoría académica en tiempos de contingencia
Ceballos, S. P., Íñiguez, J. E. M., & Salto, I. M. (2022) · RIDE Revista Iberoamericana para la Investigación y el Desarrollo Educativo · doi:10.23913/ride.v13i25.1240 · Cited by 12 · see citing works
The Effects of Virtual Tutoring on Young Readers: Results From a Randomized Controlled Trial
Robinson, C. D., Pollard, C., Novicoff, S., White, S. L. K., & Loeb, S. (2024) · Educational Evaluation and Policy Analysis · doi:10.3102/01623737241288845 · Cited by 12 · see citing works
Inequality in the shadow: The role of private tutoring in SES achievement gaps
Qi, Z., & Yu, A. (2024) · Social Science Research · doi:10.1016/j.ssresearch.2024.103053 · Cited by 17 · see citing works
The lasting impacts of remote learning in the absence of remedial policies: Evidence from Brazil
Lichand, G. F., & Dória, C. A. (2024) · Proceedings of the National Academy of Sciences · doi:10.1073/pnas.2316300121 · Cited by 11 · see citing works
Remote tutoring with low-tech means to accelerate learning: Evidence for El Salvador
Zoido, P., Flores-Ceceña, I., Székely, M., Hevia, F., & Castro, E. (2024) · Economics of Education Review · doi:10.1016/j.econedurev.2023.102506 · Cited by 9 · see citing works
Sakaue, K., Wokadala, J., & Ogawa, K. (2023) · International Journal of Educational Development · doi:10.1016/j.ijedudev.2023.102812 · Cited by 8 · see citing works
What Impacts Should We Expect From Tutoring at Scale? Exploring Meta-Analytic Generalizability
Kraft, M. A., Schueler, B. E., & Falken, G. T. (2026) · Review of Educational Research · doi:10.3102/00346543261446660 · Cited by 6 · see citing works
Learning Loss and Recovery from the COVID-19 Pandemic: A Systematic Review of Evidence
Cruz, N. A. D., Adona, A. J., Molato-Gayares, R., & Park, A. F. (2024) · doi:10.22617/wps240093-2 · Cited by 6 · see citing works
The effect of SMS nudges on higher education performance
Brandt, A., Oskorouchi, H. R., & Sousa‐Poza, A. (2023) · Empirical Economics · doi:10.1007/s00181-023-02516-5 · Cited by 5 · see citing works
Projections of adult skills and the effect of COVID-19
Özdemir, C., Reiter, C., Yıldız, D., & Goujon, A. (2022) · PLoS ONE · doi:10.1371/journal.pone.0277113 · Cited by 5 · see citing works
E-learning engagement gap during school closures: differences by academic performance
Amer-Mestre, J., Ayarza-Astigarraga, A., & Lopes, M. C. (2023) · Applied Economics · doi:10.1080/00036846.2023.2167924 · Cited by 4 · see citing works
Using Data to Intensify Math Instruction: An Evaluation of the Instructional Hierarchy
Codding, R. S., VanDerHeyden, A. M., & Chehayeb, R. (2023) · Remedial and Special Education · doi:10.1177/07419325231194354 · Cited by 4 · see citing works
Thắng, P. C., & Trang, T. T. N. (2024) · Cogent Education · doi:10.1080/2331186x.2024.2403286 · Cited by 6 · see citing works
Petersen, F. (2023) · Perspectives in Education · doi:10.38140/pie.v41i1.6318 · Cited by 4 · see citing works
The Impact of the COVID-19 Pandemic on Education Learning
Sanz, I., & Tena, J. D. (2023) · Springer eBooks · doi:10.1007/978-3-031-45802-6_2 · Cited by 4 · see citing works
High dosage tutoring in pre-vocational secondary education: Experimental evidence from AmsterdamPreprint
de Ree, J., Maggioni, M. A., Paulle, B., Rossignoli, D., & Walentek, D. (2021) · doi:10.31235/osf.io/r56um · Cited by 4 · see citing works
PIRLS 2021 and PISA 2022 Statistics Show How Serious the Pandemic Losses Are
Crato, N., & Patrinos, H. A. (2024) · Evaluating education: Normative systems and institutional practices · doi:10.1007/978-3-031-69284-0_1 · Cited by 3 · see citing works
Africa and Asia Successful Global Tutoring Experiences: ConnectEd
Angrist, N., Crossley, C., & Cullen, C. (2023) · doi:10.18235/0005057 · Cited by 3 · see citing works
Multiplying Learning: Remote Tutoring to Enhance Schooling
Zoido, P., Facundo Albornoz, A., Prieto, A., Almeyda, G., Cardozo, J. C. H., Oubiña, V., & Calderón, M. (2023) · Inter-American Development Bank eBooks · doi:10.18235/0005309 · Cited by 2 · see citing works
Ready, D. D., McCormick, S., & Shmoys, R. J. (2026) · Journal of Education for Students Placed at Risk (JESPAR) · doi:10.1080/10824669.2026.2615787 · Cited by 2 · see citing works
Manasrah, A. A., Masoud, M. Z., Jaradat, Y. M., Alia, M. A., & Zerek, A. R. (2022) · IEEE International Maghreb Meeting of the Conference on Sciences and Techniques of Automatic Control and Computer Engineering (MI-STA) · doi:10.1109/mi-sta54861.2022.9837707 · Cited by 2 · see citing works
Hernández, J., Namen, O., Näslund-Hadley, E. I., & Biehl, M. L. (2022) · doi:10.18235/0003913 · Cited by 2 · see citing works
Remote Tutoring with Low-tech Means to Accelerate Learning: Evidence for El Salvador
Zoido, P., Flores, I., Hevia, F., Székely, M., & Castro, E. (2022) · doi:10.18235/0004690 · Cited by 2 · see citing works
Spain: A Succesful Experience of Remote Tutoring
Gortazar, L., Hupkau, C., & Roldan, A. (2023) · doi:10.18235/0005077 · Cited by 2 · see citing works
Students’ non-cognitive skills in times of crisis: COVID-19 in Mexico
Herrera, T. C., González, M. L., & López‐Feldman, A. (2023) · Social Sciences & Humanities Open · doi:10.1016/j.ssaho.2023.100723 · Cited by 1 · see citing works
Impact of COVID-19 pandemic on the cognitive and non-cognitive skills of elementary school students
Asakawa, S., & Ohtake, F. (2025) · Japanese Economic Review · doi:10.1007/s42973-025-00218-4 · Cited by 1 · see citing works
Remote tutoring in Latin America
Facundo Albornoz, A., Almeyda, G., Lombardi, M. C., Oubiña, V., & Zoido, P. (2025) · Journal of Development Economics · doi:10.1016/j.jdeveco.2025.103687 · Cited by 1 · see citing works
Anger, S., Christoph, B., Galkiewicz, A., Margaryan, S., Sandner, M., & Siedler, T. (2026) · European Economic Review · doi:10.1016/j.euroecorev.2026.105362 · Cited by 1 · see citing works
Bricet, R., & Lucas, H. (2024) · Sciences & Actions Sociales · doi:10.3917/sas.020.0004 · Cited by 1 · see citing works
Poland: Education During and After COVID-19 Pandemic and Educational Reforms
Gajderowicz, T. J., & Jakubowski, M. (2024) · Evaluating education: Normative systems and institutional practices · doi:10.1007/978-3-031-69284-0_9 · Cited by 1 · see citing works
AI Enabled Smart Teaching Assistants
Mitra, A., & Mohanty, S. (2024) · International Conference on Contemporary Computing and Informatics (IC3I) · doi:10.1109/ic3i61595.2024.10828737 · Cited by 1 · see citing works
E-Learning Engagement Gap During School Closures: Differences by Academic Performance
Amer-Mestre, J., Ayarza-Astigarraga, A., & Lopes, M. C. (2022) · doi:10.2139/ssrn.3968074 · Cited by 2 · see citing works
Tutoring in (Online) Higher Education
Rincke, J. (2021) · AEA Randomized Controlled Trials · doi:10.1257/rct.7686
Tutoring in (Online) Higher Education
Rincke, J. (2021) · AEA Randomized Controlled Trials · doi:10.1257/rct.7686-1.0
The effects of mentoring and university accompaniment during the covid-19.
Prado, S. M. M., Pilco, S. L. Q., & Espin, W. S. (2022) · International Conference on Information and Education Innovations (ICIEI) · doi:10.1145/3535735.3535747
Project Learn: The Development and Assessment of a Cross-Platform Tutor Finder
Gonzales, A. M., Beringuela, K. A. O., Rudio, D. A. S., Cantalejo, J. A. S., Bautista, R. I., Olipas, C. N. P., & Villegas, A. C. A. (2023) · European Journal of Theoretical and Applied Sciences · doi:10.59324/ejtas.2023.1(4).02
In good times and bad: Low-cost mobile teaching during a pandemic
Ojha, M., & Yadav, K. (2023) · Economics of Education Review · doi:10.1016/j.econedurev.2023.102439
Fostering academic success through Service Learning activities
Torre, E. M. T., & Ricchiardi, P. (2023) · Form re - Open Journal per la formazione in rete · doi:10.36253/form-14673
Nason, V. (2023) · East African Journal of Arts and Social Sciences · doi:10.37284/eajass.6.2.1498
Pugatch, T., Lafortune, J., Tessada, J., & Ubfal, D. J. (2021) · AEA Randomized Controlled Trials · doi:10.1257/rct.7249-1.2
Hassan, H., Islam, A., Wang, L. C., & Siddique, A. (2020) · AEA Randomized Controlled Trials · doi:10.1257/rct.6395-1.3
Le tutorat : une médiation à double sens
Papı, C. (2024) · Spirale - Revue de recherches en éducation · doi:10.3917/spir.073.0041
Masi, D. D., Torre, E. M. T., Ricchiardi, P., & Leva, A. D. (2023) · RIDAS Revista Iberoamericana de Aprendizaje y Servicio · doi:10.1344/ridas2023.16.7
Oreopoulos, P., Gibbs, C. R., Jensen, M., & Price, J. (2024) · SSRN Electronic Journal · doi:10.2139/ssrn.4810603
Tutoring: to hire or not to hire pro? What are the differences?
Papı, C., Charbonneau, C., Beauparlant, R., & Beigas, M. (2024) · Mentoring & Tutoring Partnership in Learning · doi:10.1080/13611267.2024.2367133
Italy: Student Performance and Learning Loss
Agasisti, T., & Soncin, M. (2024) · Evaluating education: Normative systems and institutional practices · doi:10.1007/978-3-031-69284-0_7
徐, 来. (2025) · Advances in Social Sciences · doi:10.12677/ass.2025.143241
Chemin, M., & Schneider, J. (2025) · International Journal of Educational Development · doi:10.1016/j.ijedudev.2025.103332
Expanding Access to Tutoring: A Scalable Platform for Personalized Learning and Data-Driven Research
Llanes, S. A., Bueno, B. G. B., Alarcón, M. F. A., & Cota, S. G. (2025) · Lecture notes in computer science · doi:10.1007/978-3-031-98465-5_46
The Role of Private Tutoring on Secondary School Learner Performance in Vhembe District
Badugela, T. M. (2025) · E-Journal of Humanities Arts and Social Sciences · doi:10.38159/ehass.202561242
Hsieh, H.-C., Gormley, D., Robinson, C. D., & Loeb, S. (2026) · Education sciences · doi:10.3390/educsci16010142 · Cited by 1 · see citing works
‘Cracking the invisible code’ a mixed-methods exploration of K-12 tutor goals and motivations
Stilwell, S. M., & Pearson, Z. V. (2026) · Mentoring & Tutoring Partnership in Learning · doi:10.1080/13611267.2026.2660645
- Authors
- Carlana, M., & La Ferrara, E.
- Affiliations
- Harvard University (US)
- Corresponding author
- Carlana, Michela
- Venue
- SSRN Electronic Journal
- Publisher
- Elsevier BV
- Published
- 2021
- ISSN
- 1556-5068 (ISSN-L)
- OpenAlex
- W3126681548
- Cited by
- 72
- References
- 0
- Citations by year
- 2026: 5 · 2025: 7 · 2024: 15 · 2023: 20 · 2022: 17 · 2021: 7 · 2020: 1
- Type
- posted content
- Language
- en
- Open access
- green
- doi.org
- Locations
- SSRN Electronic Journal (publishedVersion)
- Topics
- Social Sciences › Education › Education during COVID-19 pandemic
- Social Sciences › Demography › Global Educational Reforms and Inequalities
- Social Sciences › Safety Research › Poverty, Education, and Child Welfare
- Keywords
- online tutoring, COVID-19 pandemic, school closures, learning gaps, disadvantaged students, junior high school students, university student volunteers, academic performance, socioemotional skills, career aspirations, psychological well-being, immigrant children, socioeconomic status, educational intervention effectiveness
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review