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PreprintCited by 9AI and HR TechnologiesEmployer Branding and e-HRMNames, Identity, and Discrimination Research

Voice AI in Firms: A Natural Field Experiment on Automated Job Interviews

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Jabarian, Brian, Henkel, Luca·2025·SSRN Electronic Journal
DOI 10.2139/ssrn.5395709
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  • At least one study has shown that outcomes can be better for job seekers interviewed by AI as opposed to human employers.

    “For the former, at least one study has shown that outcomes can be better for job seekers interviewed by AI as opposed to human employers (Jabarian and Henkel 2025).”

    From The Coasean Singularity? Demand, Supply, and Market Design with AI Agents (2025) · cites this paper as Jabarian and Henkel 2025

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Research works printed but not linked: 23

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  7. Dargnies, Marie-Pierre, Rustamdjan Hakimov, and Dorothea Kübler (2026) . 'Aversion to Hiring Algorithms: Transparency, Gender Profiling, and Self-Confidence.' Management Science 72(1): 285301. [7]
  8. Geiecke, Friedrich, and Xavier Jaravel (2026) . 'Conversations at Scale: Robust AI-led Interviews.' Review of Economic Studies forthcoming: [2]
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  10. Hoffman, Mitchell, and Christopher T. Stanton (2025) . 'People, Practices, and Productivity: A Review of New Advances in Personnel Economics.' In Handbook of Labor Economics . Christian Dustmann and Thomas Lemieux, ed. vol. 6, Elsevier, 729-818. [2, 6]
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  14. Kanazawa, Kyogo, Daiji Kawaguchi, Hitoshi Shigeoka, and Yasutora Watanabe (2026) . 'AI, Skill, and Productivity: The Case of Taxi Drivers.' Management Science 72(2): 1376-88. [6]
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  16. Li, Danielle, Lindsey Raymond, and Peter Bergman (2026) . 'Hiring as Exploration.' Review of Economic Studies 93(2): 1200-40. [6]
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  18. Radbruch, Jonas, and Amelie Schiprowski (2025) . 'Interview Sequences and the Formation of Subjective Assessments.' Review of Economic Studies 92(2): 1226-56. [2]
  19. Sallaz, Jeffrey J. (2019) . Lives on the Line: How the Philippines Became the World's Call Center Capital . New York, NY: Oxford University Press. [9]
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Cited by

Sorted by citations

Authors
Jabarian, B., & Henkel, L.
Affiliations
  • University of Chicago (US)
  • Erasmus University Rotterdam (NL)
Corresponding author
Jabarian, Brian
ORCID
Henkel, Luca
Venue
SSRN Electronic Journal
Publisher
Elsevier BV
Published
2025
ISSN
1556-5068 (ISSN-L)
DOI
10.2139/ssrn.5395709
OpenAlex
W4413282816
Cited by
9
References
10
Citations by year
2026: 7 · 2025: 2
Type
posted content
Language
en
Open access
Locations
  • SSRN Electronic Journal (acceptedVersion)
  • arXiv (Cornell University) (submittedVersion, cc-by-nc-nd)
  • arXiv (Cornell University) (cc-by-nc-nd)
Funders
  • National Science Foundation
  • University of Chicago
  • Schweizerischer Nationalfonds zur Förderung der Wissenschaftlichen Forschung (10001768)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › AI and HR Technologies
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employer Branding and e-HRM
  • Social Sciences › Sociology and Political Science › Names, Identity, and Discrimination Research
Keywords
recruitment, hiring decisions, job acceptance, applicant satisfaction, standardized testing, customer experience

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