UTAUT and UTAUT 2: A Review and Agenda for Future Research
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This study reviews the most recent literature on UTAUT (Unified Theory of Acceptance, and Use of Technology) and UTAUT 2(Unified Theory of Acceptance, and Use of Technology) 2 by focusing on the findings and recommended future research. The papers, proceedings and dissertations included in the analysis were identified technology acceptance as the focus of their studies. This search was supplemented various websites which host scientific journals such as Emerald, Science Direct and Google Scholar. The initial search produced 65 papers. The studies examined works which employed UTAUT and UTAUT 2 by focusing on findings on the core constructs of UTAUT to predict Behavioral Intentions. The results confirmed previous studies that the four constructs of UTAUT contributed to Behavioral Intention even though PE seemed to be the most significant contributors. Findings also suggest UTAUT 2 has been more explanatory and list the suggestions for future works. The immediate implications are for researchers who wish to examine behavioral intentions, and managers who wish to ensure the acceptance and use of a new system or technology. This study bears a number of limitations. Number of papers examined is one of them. It would be more accurate to increase the number of paper examined. The other limitation is the ability to draw a statistical conclusion each research examined. This is due to a great variety of research topics, methods, constructs and contexts.
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The extended UTAUT model is suitable for this research as it integrates key constructs from eight earlier theories.
“The extended UTAUT model is considered suitable for this research as it integrates key constructs from eight earlier theories, including the Theory of Reasoned Action (TRA), Motivational Model (MM), Technology Acceptance Model (TAM), Theory of Planned Behavior (TPB), Combined TAM and TPB, Model of PC Utilization (MPCU), Innovation Diffusion Theory (IDT), and Social Cognitive Theory (SCT) (Chang, 2”
From Effect of Social Media on Institutional Performance in the Nepalese Higher Education Institutions: A Qualitative Analysis Using the Extended UTAUT Model (2026) · cites this paper as Chang, 2012
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Cites
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Flagged first, then by citations
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Cited by
Sorted by citations
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- Authors
- Chang, A.
- Affiliations
- Binus University (ID)
- Corresponding author
- Chang, Andreas
- Venue
- Journal The Winners
- Publisher
- Universitas Bina Nusantara
- Published
- 2012-09-28
- Volume
- 13
- Issue
- 2
- Pages
- 10-114
- ISSN
- 1412-1212 (ISSN-L)
- 2541-2388
- OpenAlex
- W1937598794
- Cited by
- 293
- References
- 29
- Citations by year
- 2026: 29 · 2025: 37 · 2024: 54 · 2023: 60 · 2022: 44 · 2021: 32 · 2020: 16 · 2019: 7 · 2018: 10 · 2017: 4
- FWCI
- 0.00
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- cc-by-sa
- Locations
- The Winners (publishedVersion, cc-by-sa)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- The Winner (Bina Nusantara University) (submittedVersion, cc-by-sa)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
- Keywords
- UTAUT, UTAUT2, technology acceptance, behavioral intention, perceived ease of use, perceived usefulness, continuance intention, technology acceptance model, future research agenda
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