Computer Self-Efficacy: Development of a Measure and Initial Test
Abstract
This paper discusses the role of individuals’ beliefs about their abilities to competently use computers (computer self-efficacy) in the determination of computer use. A survey of Canadian managers and professionals was conducted to develop and validate a measure of computer self-efficacy and to assess both its impacts and antecedents. Computer self-efficacy was found to exert a significant influence on individuals’ expectations of the outcomes of using computers, their emotional reactions to computers (affect and anxiety), as well as their actual computer use. An individual’s self-efficacy and outcome expectations were found to be positively influenced by the encouragement of others in their work group, as well as others’ use of computers. Thus, self-efficacy represents an important individual trait, which moderates organizational influences (such as encouragement and support) on an individual’s decision to use computers. Understanding self-efficacy, then, is important to the successful implementation of systems in organizations. The existence of a reliable and valid measure of self-efficacy makes assessment possible and should have implications for organizational support, training, and implementation.
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A number of scales have been developed to measure perceived self-efficacy in contexts such as computer literacy and teaching efficacy.
“There are a number of scales, which have been developed to measure perceived self-efficacy in different context such as computer literacy (see, Cassidy and Eachus, 1998; Compeau and Higgins, 1995; Lloyd and Gressard, 1984; Delcourt and Kinzie, 1993) and teaching efficacy (see, Tschannen-Moran and Woolfolk Hoy, 2001; Henson et al. , 2001; Koul and Rubba, 1999).”
From Developing the information literacy self‐efficacy scale (2006) · cites this paper as Compeau and Higgins, 1995
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- Authors
- Compeau, D. R., & Higgins, C. A.
- Affiliations
- Carleton University (CA)
- Western University (CA)
- ORCID
- Compeau, Deborah R.
- Venue
- MIS Quarterly
- Publisher
- MIS Quarterly
- Published
- 1995-06-01
- Volume
- 19
- Issue
- 2
- Pages
- 189-211
- ISSN
- 0276-7783 (ISSN-L)
- 2162-9730
- OpenAlex
- W2126512988
- Cited by
- 6,553
- References
- 8
- Citations by year
- 2026: 468 · 2025: 316 · 2024: 276 · 2023: 303 · 2022: 315 · 2021: 289 · 2020: 310 · 2019: 287 · 2018: 299 · 2017: 270 · 2016: 280 · 2015: 313 · 2014: 336 · 2013: 341 · 2012: 286
- FWCI
- 62.18
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- MIS Quarterly (publishedVersion)
- Journal of the Association for Information Systems (submittedVersion)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Gender Studies › Gender and Technology in Education
- Physical Sciences › Computer Science › Information Systems › Information and Cyber Security
- Keywords
- computer self-efficacy, self-efficacy measurement, outcome expectations, computer anxiety, peer influence, organizational support, information system implementation, managers and professionals
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