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Cited by 2,370Customer Service Quality and LoyaltyBusiness Strategy and InnovationQuality and Supply Management

The DOI matches its Crossref record; 42 of the 72 references it cites were found in a registry or an index.

Dyadic Business Relationships within a Business Network Context

Anderson, James C., Håkansson, Håkan, Johanson, Jan·1994·Journal of Marketing
DOI 10.2307/1251912
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Abstract

In business-to-business settings, dyadic relationships between firms are of paramount interest. Recent developments in business practice strongly suggest that to understand these business relationships, greater attention must be directed to the embedded context within which dyadic business relationships take place. The authors provide a means for understanding the connectedness of these relationships. They then conduct a substantive validity assessment to furnish some empirical support that the constructs they propose are sufficiently well delineated and to generate some suggested measures for them. They conclude with a prospectus for research on business relationships within business networks.

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Crossref · 10.1177/002224299405800401

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42 of 72 references verified0 citation errors · 30 not checkable

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Metadata

Authors
Anderson, J. C., Håkansson, H., & Johanson, J.
Affiliations
  • Northwestern University (US)
  • Uppsala University (SE)
ORCID
Venue
Journal of Marketing
Publisher
SAGE Publications
Published
1994-10
Volume
58
Issue
4
Pages
1-15
ISSN
  • 0022-2429 (ISSN-L)
  • 1547-7185
DOI
10.2307/1251912
OpenAlex
W2077820623
Cited by
2,370
References
72
Citations by year
2026: 17 · 2025: 31 · 2024: 43 · 2023: 41 · 2022: 48 · 2021: 50 · 2020: 67 · 2019: 84 · 2018: 72 · 2017: 89 · 2016: 74 · 2015: 104 · 2014: 99 · 2013: 116 · 2012: 146
FWCI
34.07
Type
journal article
Language
en
Open access
closed
Licence
journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)
Locations
Journal of Marketing (publishedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Marketing › Customer Service Quality and Loyalty
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Business Strategy and Innovation
  • Social Sciences › Business, Management and Accounting › Management Information Systems › Quality and Supply Management
Keywords
business networks, business-to-business relationships, embeddedness, construct validity

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