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Surprise and Sense Making: What Newcomers Experience in Entering Unfamiliar Organizational Settings
Abstract
Growing disillusionment among new members of organizations has been traced to inadequacies in approaches to organizational entry. Current directions of research on organizational entry and their limitations are described, and a new perspective is proposed. The new perspective identifies key features of newcomers' entry experiences, including surprise, contrast, and change, and describes the sense-making processes by which individuals cope with their entry experiences. Implications for research and practice on organizational entry are drawn.
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Citations
Cited by
Organizing and the process of sensemaking
Weick, K. E., Sutcliffe, K. M., & Obstfeld, D. (2005) · Organization Science · doi:10.1287/orsc.1050.0133 · Cited by 6,943
O'Reilly, C. A., Chatman, J., & Caldwell, D. F. (1991) · Academy of Management Journal · doi:10.2307/256404 · Cited by 4,519
All in a Day's Work: Boundaries and Micro Role Transitions
Ashforth, B. E., Kreiner, G. E., & Fugate, M. (2000) · The Academy of Management Review · doi:10.2307/259305 · Cited by 3,039
Provisional Selves: Experimenting with Image and Identity in Professional Adaptation
Ibarra, H. (1999) · Administrative Science Quarterly · doi:10.2307/2667055 · Cited by 2,702
(2000) · Cited by 2,531
Metadata
- Authors
- Louis, M. R.
- Venue
- Administrative Science Quarterly
- Publisher
- JSTOR
- Published
- 1980-06
- Volume
- 25
- Issue
- 2
- Pages
- 226
- ISSN
- 0001-8392 (ISSN-L)
- OpenAlex
- W1972775623
- Cited by
- 2,657
- References
- 0
- FWCI
- 23.78
- Type
- journal article
- Language
- en
- Open access
- closed
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- CoChat. (2026). Citation check: Surprise and Sense Making: What Newcomers Experience in Entering Unfamiliar Organizational Settings. https://app.cochat.ai/papers/10.2307/2392453
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- Louis, M. R. (1980). Surprise and Sense Making: What Newcomers Experience in Entering Unfamiliar Organizational Settings. Administrative Science Quarterly. https://doi.org/10.2307/2392453
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
