The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.
Alternative Measures of System Effectiveness: Associations and Implications
Abstract
This article reports results from a study that examined the implementation of computerized modeling systems in 29 organizations. The focus is on the use of various MIS effectiveness measures that are reported in MIS research. Specifically, we examine the relationship between user perceived effectiveness measures (user satisfaction) and behavioral measures of system effectiveness (system use). While much of the existing MIS research implies that the two types of measures are positively associated with each other, the results from this study indicate otherwise. By using a perceived effectiveness instrument that is strongly grounded in a widely accepted theoretical model, the results provide important insights into the nature of this relationship. The importance of interpreting perceived and behavioral measures of system effectiveness is demonstrated by examining the effect of system sophistication on MIS effectiveness.
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Citations
Cites
User Involvement and MIS Success: A Review of Research
Ives, B., & Olson, M. H. (1984) · Management Science · doi:10.1287/mnsc.30.5.586 · Cited by 1,318
Management Information Systems: Appreciation and Involvement
Swanson, E. B. (1974) · Management Science · doi:10.1287/mnsc.21.2.178 · Cited by 529
Cited by
Perceived usefulness, perceived ease of use, and user acceptance of information technology
Davis, F. D. (1989) · MIS Quarterly · doi:10.2307/249008 · Cited by 68,483
User Acceptance of Computer Technology: A Comparison of Two Theoretical Models
Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989) · Management Science · doi:10.1287/mnsc.35.8.982 · Cited by 25,709
A Model of the Antecedents of Perceived Ease of Use: Development and Test
Venkatesh, V., & Davis, F. D. (1996) · Decision Sciences · doi:10.1111/j.1540-5915.1996.tb01822.x · Cited by 3,802
Park, D.-H., Lee, J., & Han, I. (2007) · International Journal of Electronic Commerce · doi:10.2753/jec1086-4415110405 · Cited by 2,106
NELSON, R. R., TODD, P. A., & WIXOM, B. H. (2005) · Journal of Management Information Systems · doi:10.1080/07421222.2005.11045823 · Cited by 998
Metadata
- Authors
- Srinivasan, A.
- Venue
- MIS Quarterly
- Publisher
- MIS Quarterly
- Published
- 1985-09-01
- Volume
- 9
- Issue
- 3
- Pages
- 243-253
- ISSN
- 0276-7783 (ISSN-L)
- 2162-9730
- OpenAlex
- W1520103841
- Cited by
- 532
- References
- 2
- FWCI
- 42.16
- Type
- journal article
- Language
- en
- Open access
- closed
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
