The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.
Business Value of Information Technology: A Study of Electronic Data Interchange
Abstract
A great deal of controversy exists about the impact of information technology on firm performance. While some authors have reported positive impacts, others have found negative or no impacts. This study focuses on Electronic Data Interchange (EDI) technology. Many of the problems in this line of research are overcome in this study by conducting a careful analysis of the performance data of the past decade gathered from the assembly centers of Chrysler Corporation. This study estimates the dollar benefits of improved information exchanges between Chrysler and its suppliers that result from using EDI. After controlling for variations in operational complexity arising from mix, volume, parts complexity, model, and engineering changes, the savings per vehicle that result from improved information exchanges are estimated to be about $60. Including the additional savings from electronic document preparation and transmission, the total benefits of EDI per vehicle amount to over $100. System wide, this translates to annual savings of $220 million for the company.
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Cites
Regression Diagnostics: Identifying Influential Data and Sources of Collinearity
Belsley, D. A., Kuh, E., & Welsch, R. E. (1980) · Wiley Series in Probability and Statistics · doi:10.1002/0471725153 · Cited by 7,297
A Simple Test for Heteroscedasticity and Random Coefficient Variation
Breusch, T. S., & Pagan, A. R. (1979) · Econometrica · doi:10.2307/1911963 · Cited by 5,647
Cited by
Zhu, K., & Kraemer, K. L. (2005) · Information Systems Research · doi:10.1287/isre.1050.0045 · Cited by 1,723
RAVICHANDRAN, T., LERTWONGSATIEN, C., & LERTWONGSATIEN, C. (2005) · Journal of Management Information Systems · doi:10.1080/07421222.2005.11045820 · Cited by 1,238
Zhu, K., & Kraemer, K. L. (2002) · Information Systems Research · doi:10.1287/isre.13.3.275.82 · Cited by 779
Why Do Customer Relationship Management Applications Affect Customer Satisfaction?
Mithas, S., Krishnan, M. S., & Fornell, C. (2005) · Journal of Marketing · doi:10.1509/jmkg.2005.69.4.201 · Cited by 776
Bai, B., Law, R., & Wen, I. (2008) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2007.10.008 · Cited by 749
Metadata
- Authors
- Mukhopadhyay, T., Kekre, S., & Kalathur, S.
- Venue
- MIS Quarterly
- Publisher
- MIS Quarterly
- Published
- 1995-06-01
- Volume
- 19
- Issue
- 2
- Pages
- 137-156
- ISSN
- 0276-7783 (ISSN-L)
- 2162-9730
- OpenAlex
- W1553738619
- Cited by
- 909
- References
- 2
- FWCI
- 42.09
- Type
- journal article
- Language
- en
- Open access
- closed
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- Mukhopadhyay, T., Kekre, S., & Kalathur, S. (1995). Business Value of Information Technology: A Study of Electronic Data Interchange. MIS Quarterly. https://doi.org/10.2307/249685
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
