Turnover of Information Technology Professionals: A Narrative Review, Meta-Analytic Structural Equation Modeling, and Model Development1

Joseph, Damien; Ng, Kok-Yee; Koh, Christine; Ang, Soon

doi:10.2307/25148807

Cited by 480Job Satisfaction and Organizational BehaviorInformation Systems Education and Curriculum DevelopmentEmployer Branding and e-HRM

Turnover of Information Technology Professionals: A Narrative Review, Meta-Analytic Structural Equation Modeling, and Model Development1

Joseph, Damien, Ng, Kok-Yee, Koh, Christine, Ang, Soon·2007·MIS Quarterly

DOI 10.2307/25148807

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Abstract

This study combines a narrative review with meta-analytic techniques to yield important insights about the existing research on turnover of information technology professionals. Our narrative review of 33 studies shows that the 43 antecedents to turnover intentions of IT professionals could be mapped onto March and Simon’s (1958) distal-proximal turnover framework. Our meta-analytic structural equation modeling shows that proximal constructs of job satisfaction (reflecting the lack of desire to move) and perceived job alternatives (reflecting ease of movement) partially mediate the relationships between the more distal individual attributes, job-related and perceived organizational factors, and IT turnover intentions. Building on the findings from our review, we propose a new theoretical model of IT turnover that presents propositions for future research to address existing gaps in the IT literature.

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A major advantage of MASEM is that not all relationships specified by the theory need to be examined in each primary study, as population correlations can be meta-analytically computed.
“A major advantage of this technique is that not all relationships specified by the theory need to be examined in each primary study, as the population correlations required can be meta-analytically computed (Joseph et al. 2007; Viswesvaran and Ones 1998).”
From Re-examining the Unified Theory of Acceptance and Use of Technology (UTAUT): Towards a Revised Theoretical Model (2019) · cites this paper as Joseph et al. 2007

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Job Satisfaction in Agile Development Teams: Agile Development as Work Redesign
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Factors Affecting the Adoption of an Electronic Word of Mouth Message: A Meta-Analysis
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Can we have fun @ work? The role of intrinsic motivation for utilitarian systems
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The effects of proximal withdrawal states on job attitudes, job searching, intent to leave, and employee turnover.
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Insights into Older Adults’ Technology Acceptance through Meta-Analysis
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Job burnout of the information technology worker: Work exhaustion, depersonalization, and personal accomplishment
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Writing Qualitative IS Literature Reviews—Guidelines for Synthesis, Interpretation, and Guidance of Research
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Turnover intention as a response to illegitimate tasks: The moderating role of appreciative leadership.
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Turnover intention: the effects of core self-evaluations, proactive personality, perceived organizational support, developmental feedback, and job complexity
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Meta-analysis in information systems research: Review and recommendations
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Turnover or Turnaway? Competing Risks Analysis of Male and Female IT Professionals’ Job Mobility and Relative Pay Gap
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Self-citation
Data science ethical considerations: a systematic literature review and proposed project framework
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High-performance work system and intention to leave: a mediation model
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Work–Life Conflict of Globally Distributed Software Development Personnel: An Empirical Investigation Using Border Theory
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Have we controlled properly? Problems with and recommendations for the use of control variables in information systems research
Shiau, W., Chau, P. Y. K., Thatcher, J. B., Teng, C., & Dwivedi, Y. K. (2023) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2023.102702 · Cited by 88 · see citing works
The information technology workforce: A review and assessment of voluntary turnover research
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Understanding pay satisfaction: The impacts of pay satisfaction on employees’ job engagement and withdrawal in deluxe hotel
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Technical Systems Development Risk Factors: The Role of Empowering Leadership in Lowering Developers’ Stress
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Quantifying and mitigating turnover-induced knowledge loss
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The role of Transaction Cost Economics in Information Technology Outsourcing research: A meta-analysis of the choice of contract type
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Critical Discourse Analysis as a Review Methodology: An Empirical Example
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A Knowledge Development Perspective on Literature Reviews: Validation of a new Typology in the IS Field
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I'm Leaving the IT Field: the Impact of Stress, Job Insecurity, and Burnout on IT Professionals
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Participation in Open Knowledge Communities and Job-Hopping: Evidence from Enterprise Software1
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Negative outcomes of ICT use at work: meta-analytic evidence and the role of job autonomy
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Factors of stickiness in transfers of know-how between MNC units
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Factors affecting the retention of Generation X public servants: An exploratory study
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Person–Organization and Person–Job Fit Perceptions of New IT Employees: Work Outcomes and Gender Differences1
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Explaining Digital Piracy: A Meta-Analysis
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Current approaches for executing big data science projects—a systematic literature review
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IS Employee Attitudes and Perceptions at Varying Levels of Software Process Maturity1
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FACTORS DRIVING TURNOVER AND RETENTION OF INFORMATION TECHNOLOGY PROFESSIONALS
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Another road to IT turnover: the entrepreneurial path
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The organizational citizenship behavior of IS personnel: Does organizational justice matter?
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Role overload, knowledge acquisition and job satisfaction: An ambidexterity perspective on boundary-spanning activities of IT employees
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The drivers and effects of burnout within an information technology work context: a job demands-resources framework
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A Dark Side of Telework: A Social Comparison-Based Study from the Perspective of Office Workers
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An analysis of the challenges in the adoption of MLOps
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How commitment and satisfaction explain leave intention in police force?
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The Development of the Perceived Distinctiveness Antecedent of Information Systems Professional Identity
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Barriers to tacit knowledge retention: An understanding of the perceptions of the knowledge management of people inside and outside the organisation
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High Commitment Compensation Practices and Employee Turnover Intention: Mediating Role of Job Satisfaction
Rubel, M. R. B., & Kee, D. M. H. (2015) · Mediterranean Journal of Social Sciences · doi:10.5901/mjss.2015.v6n6s4p321 · Cited by 38 · see citing works
Empirical Analysis of Factors Impacting Turnover Intention among Manufacturing Workers
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Career anchors and disturbances in job turnover decisions – A case study of IT professionals in Taiwan
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Discrepancy Theory Models of Satisfaction in IS Research
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Perceived obsolescence, organizational embeddedness, and turnover of it workers
Zhang, X., Ryan, S. D., Prybutok, V. R., & Kappelman, L. A. (2012) · ACM SIGMIS Database the DATABASE for Advances in Information Systems · doi:10.1145/2398834.2398837 · Cited by 36 · see citing works
Turnback Intention: An Analysis of the Drivers of IT Professionals’ Intentions to Return to a Former Employer
Maier, C., Laumer, S., Joseph, D., Mattke, J., & Weitzel, T. (2021) · MIS Quarterly · doi:10.25300/misq/2021/16033 · Cited by 36 · see citing works
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Authors: Joseph, D., Ng, K.-Y., Koh, C., & Ang, S.
Affiliations: Nanyang Technological University (SG)
Nanyang Business School, Nanyang Technological University, Singapore 639798, Republic of Singapore
ORCID: Joseph, Damien
Venue: MIS Quarterly
Publisher: MIS Quarterly
Published: 2007-09-01
Volume: 31
Issue: 3
Pages: 547-577
ISSN: 0276-7783 (ISSN-L)
2162-9730
DOI: 10.2307/25148807
OpenAlex: W2101250137
Cited by: 468
References: 128
Citations by year: 2026: 7 · 2025: 20 · 2024: 13 · 2023: 25 · 2022: 28 · 2021: 22 · 2020: 27 · 2019: 28 · 2018: 21 · 2017: 25 · 2016: 34 · 2015: 39 · 2014: 40 · 2013: 32 · 2012: 39
FWCI: 2.92
Type: journal article
Language: en
Open access: closed
Locations: MIS Quarterly (publishedVersion)
Topics: Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
Physical Sciences › Computer Science › Information Systems › Information Systems Education and Curriculum Development
Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employer Branding and e-HRM
Keywords: IT professionals, employee turnover, turnover intention, job satisfaction, organizational factors, individual attributes

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Turnover of Information Technology Professionals: A Narrative Review, Meta-Analytic Structural Equation Modeling, and Model Development1

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