The DOI matches its Crossref record.
The Managed Heart: Commercialization of Human Feeling
Overview
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Integrity signals
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Claims the paper makes
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Citations
Cited by
Vocal communication of emotion: A review of research paradigms
Scherer, K. (2003) · Speech Communication · doi:10.1016/s0167-6393(02)00084-5 · Cited by 2,044
An appraisal perspective of teacher burnout: Examining the emotional work of teachers
Chang, M.-L. (2009) · Educational Psychology Review · doi:10.1007/s10648-009-9106-y · Cited by 1,349
Gender differences in emotion expression in children: A meta-analytic review.
Chaplin, T. M., & Aldao, A. (2013) · Psychological Bulletin · doi:10.1037/a0030737 · Cited by 1,247
Brynjolfsson, E., Li, D., & Raymond, L. (2023) · National Bureau of Economic Research · doi:10.3386/w31161 · Cited by 995
The affective, cultural and psychic life of postfeminism: A postfeminist sensibility 10 years on
Gill, R. (2017) · European Journal of Cultural Studies · doi:10.1177/1367549417733003 · Cited by 617
Metadata
- Authors
- Spelman, D. H., & Hochschild, A. R.
- Venue
- The Academy of Management Review
- Publisher
- Academy of Management
- Published
- 1985-04
- Volume
- 10
- Issue
- 2
- Pages
- 375
- ISSN
- 0363-7425 (ISSN-L)
- OpenAlex
- W4233690142
- Cited by
- 3,352
- References
- 0
- FWCI
- 44.16
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
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How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: The Managed Heart: Commercialization of Human Feeling. https://app.cochat.ai/papers/10.2307/257986
- The paper
- Spelman, D. H., & Hochschild, A. R. (1985). The Managed Heart: Commercialization of Human Feeling. The Academy of Management Review. https://doi.org/10.2307/257986
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
