The DOI matches its Crossref record; 11 of the 11 references it cites were found in a registry or an index.
Social Comparisons in Boundary-Spanning Work: Effects of Community Outreach on Members' Organizational Identity and Identification
Abstract
This research investigated how experiences in a particular boundary-spanning context (community outreach) affected members' organizational identity and identification. Multimethod panel data from 219 participants showed that intergroup comparisons with clients (emphasizing differences) and intragroup comparisons with other organization members (emphasizing similarities) changed how members construed their organization's defining qualities. Intergroup comparisons also enhanced the esteem members derived from organizational membership, which, in turn, strengthened organizational identification. Supervisors reported higher interpersonal cooperation and work effort for members whose organizational identification became stronger. The results reveal potential outcomes of boundary-spanning work as well as how organizational identification processes operate in everyday work contexts.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Culture and the self: Implications for cognition, emotion, and motivation.
Markus, H. R., & Kitayama, S. (1991) · Psychological Review · doi:10.1037/0033-295x.98.2.224 · Cited by 21,995
The Social Identity Theory of Intergroup Behavior
Tajfel, H., & Turner, J. C. (2004) · Political Psychology · doi:10.4324/9780203505984-16 · Cited by 13,467
Social psychology of intergroup relations
Tajfel, H. (1982) · Annual Review of Psychology · doi:10.1146/annurev.ps.33.020182.000245 · Cited by 7,949
Affect and Cognition Based Trust as Foundations for Interpersonal Cooperation in Organizations
McAllister, D. J. (1995) · Academy of Management Journal · doi:10.2307/256727 · Cited by 7,346
The Psychology of Self-Affirmation: Sustaining the Integrity of the Self
Steele, C. M. (1988) · Advances in Experimental Social Psychology · doi:10.1016/s0065-2601(08)60229-4 · Cited by 3,697
Who is this "We"? Levels of collective identity and self representations.
Brewer, M. B., & Gardner, W. (1996) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.71.1.83 · Cited by 3,401
A Collective Self-Esteem Scale: Self-Evaluation of One’s Social Identity
Luhtanen, R., & Crocker, J. (1992) · Personality and Social Psychology Bulletin · doi:10.1177/0146167292183006 · Cited by 3,057
Theory and research concerning social comparisons of personal attributes
Wood, J. V. (1989) · Psychological Bulletin · doi:10.1037/0033-2909.106.2.231 · Cited by 1,957
The common ingroup identity model: recategorization and the reduction of intergroup bias.
Gaertner, S. L., Dovidio, J. F., Anastasio, P. A., Bachman, B. A., & Rust, M. C. (1993) · European Review of Social Psychology · doi:10.1080/14792779343000004 · Cited by 1,559
Collective self-esteem and psychological well-being among White, Black, and Asian college students
Crocker, J., Luhtanen, R., Blaine, B., & Broadnax, S. (1994) · Personality and Social Psychology Bulletin · doi:10.1177/0146167294205007 · Cited by 718
Cited by
Organizational identification: A meta-analysis
Riketta, M. (2005) · Journal of Vocational Behavior · doi:10.1016/j.jvb.2004.05.005 · Cited by 1,808
Interactions Within Groups and Subgroups: The Effects of Demographic Faultlines
Lau, D. C., & Murnighan, J. K. (2005) · Academy of Management Journal · doi:10.5465/amj.2005.17843943 · Cited by 831
Organizations as complex adaptive systems: Implications of Complexity Theory for leadership research
Schneider, M., & Somers, M. (2006) · The Leadership Quarterly · doi:10.1016/j.leaqua.2006.04.006 · Cited by 599
CEO servant leadership: Exploring executive characteristics and firm performance
Peterson, S. J., Galvin, B. M., & Lange, D. (2012) · Personnel Psychology · doi:10.1111/j.1744-6570.2012.01253.x · Cited by 428
Group Faultlines: A Review, Integration, and Guide to Future Research
Thatcher, S. M. B., & Patel, P. C. (2012) · Journal of Management · doi:10.1177/0149206311426187 · Cited by 391
Metadata
- Authors
- Bartel, C. A.
- Venue
- Administrative Science Quarterly
- Publisher
- JSTOR
- Published
- 2001-09
- Volume
- 46
- Issue
- 3
- Pages
- 379-413
- ISSN
- 0001-8392 (ISSN-L)
- 1930-3815
- OpenAlex
- W2022464302
- Cited by
- 545
- References
- 11
- FWCI
- 12.69
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Social Comparisons in Boundary-Spanning Work: Effects of Community Outreach on Members' Organizational Identity and Identification. https://app.cochat.ai/papers/10.2307/3094869
- The paper
- Bartel, C. A. (2001). Social Comparisons in Boundary-Spanning Work: Effects of Community Outreach on Members' Organizational Identity and Identification. Administrative Science Quarterly. https://doi.org/10.2307/3094869
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.