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Cited by 433

The DOI matches its Crossref record; 12 of the 12 references it cites were found in a registry or an index.

External Knowledge and Information Technology: Implications for Process Innovation Performance1

Trantopoulos, Konstantinos, von Krogh, Georg, Wallin, Martin W., Woerter, Martin·2017·MIS Quarterly
DOI 10.25300/misq/2017/41.1.15
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Abstract

Prior information systems research highlights the vital role of information technology (IT) for innovation in firms. At the same time, innovation literature has shown that accessing and integrating knowledge from sources that reside outside the firm, such as customers, competitors, universities, or consultants, is critical to firms’ innovative success. In this paper, we draw on the knowledge-based view of the firm to investigate how search in external knowledge sources and information technology for knowledge absorption jointly influence process innovation performance. Our model is tested on a nine-year panel (2003–2011) of Swiss firms from a wide range of manufacturing industries. Using instrumental variables, and disaggregating by type of IT, we find that data access systems and network connectivity hold very different potential for the effective absorption of external knowledge, and the subsequent realized economic gains from process innovation. Against the backdrop of today’s digital transformation, our findings demonstrate how firms should coordinate strategies for sourcing external knowledge with specific IT investments in order to improve their innovation performance.

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Metadata

Authors
Trantopoulos, K., von Krogh, G., Wallin, M. W., & Woerter, M.
Venue
MIS Quarterly
Publisher
MIS Quarterly
Published
2017-03-01
Volume
41
Issue
1
Pages
287-300
ISSN
  • 0276-7783 (ISSN-L)
  • 2162-9730
DOI
10.25300/misq/2017/41.1.15
OpenAlex
W2464417241
Cited by
433
References
12
FWCI
63.82
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: External Knowledge and Information Technology: Implications for Process Innovation Performance1. https://app.cochat.ai/papers/10.25300/misq/2017/41.1.15
The paper
Trantopoulos, K., von Krogh, G., Wallin, M. W., & Woerter, M. (2017). External Knowledge and Information Technology: Implications for Process Innovation Performance1. MIS Quarterly. https://doi.org/10.25300/misq/2017/41.1.15

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.