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Opportunities, challenges, and strategies for using ChatGPT in higher education: A literature review
Open accessAbstract
While there is a growing body of research on chat generative pre-trained transformer (ChatGPT) in education, there appears to be little research that provides a comprehensive review of challenges, opportunities, and strategies for the effective utilization of ChatGPT in higher education. This study aims to fill this research gap by focusing on the opportunities, challenges, and strategies for using ChatGPT in higher education. The study adopted a literature review approach and employed document analysis as a research design. It reviewed various types of documents, particularly research articles, published since 2022 when ChatGPT was launched. Based on the extensive review, the study shows that ChatGPT offers a variety of opportunities for higher education, including assessment innovation, instructional support, remote learning support, research design and development support, academic writing support, and administrative assistance and productivity. However, ChatGPT also presents a number of challenges and issues related to academic integrity, security and privacy, reliance on artificial intelligence, learning assessment, and information accuracy. The study offers a set of recommendations for the effective utilization of ChatGPT in higher education. It concludes that the application of ChatGPT in higher education presents both benefits and challenges; thus, efforts and strategies are needed to ensure the effective use of ChatGPT for academic purposes.
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Pang, S., Vutha, C., & Heng, K. (2026) · Journal of Digital Educational Technology · doi:10.29333/jdet/18854 · Cited by 1
“As Sok and Heng (2024) noted, despite some risks such as concerns about privacy and integrity issues and overdependence on AI tools, ChatGPT offers a lot of benefits in higher education.”
Abdelmagid, A. S., Jabli, N. M., & Qahmash, A. I. (2026) · Journal of Intelligence · doi:10.3390/jintelligence14080170 · Cited by 1
Embedding Generative AI as a digital capability into a year-long MSc skills programPreprint
Smith, D. P., Sokoya, D., Moore, S., Okonkwo, C., Boyd, C., Lacey, M. M., & Francis, N. (2024) · Research Square · doi:10.21203/rs.3.rs-5204546/v1 · Cited by 1
Developing the HAKI model as a conceptual framework for AI-assisted academic research
Shahini, A. (2026) · Discover Education · doi:10.1007/s44217-026-02041-4
“Similarly, Sok and Heng [74] argued that AI literacy should become an essential component of higher education to enable researchers to engage critically and ethically with AI-assisted scholarship.”
The use of ChatGPT in higher education: Students' perceptions
Dragojević, T. N., & Turudić, J. (2024) · Nastava i vaspitanje · doi:10.5937/nasvas2403315d
OPPORTUNITIES AND DIFFICULTIES OF ARTIFICIAL INTELLIGENCE IN HIGHER
Zeinollakizy, M. (2025) · Eurasian science review. · doi:10.63034/esr-358
Joshi, M., & Bhindi, J. (2025) · Communications in computer and information science · doi:10.1007/978-3-031-86305-9_30
Yuan, Q. (2025) · International Conference on Educational and Information Technology · doi:10.1109/iceit64364.2025.10976210
“It offers a more flexible and efficient communication channel between educators and learners, facilitating knowledge sharing and discussion [4].”
OPINION MINING USING BERT REGARDING PERCEPTIONS OF CHATGPT USAGE FROM UNDERGRADUATE STUDENTSPreprint
Supriyadi, E., Mahmud, M. R., Maylawati, D. S., Ramdhani, M. A., & Pahmi, S. (2025) · SSRN Electronic Journal · doi:10.2139/ssrn.5213187
Shen, Y. (2025) · Lecture Notes in Education Psychology and Public Media · doi:10.54254/2753-7048/2025.ns25850
Ruiz, P. G., Martínez-Vérez, M. V., Mesa, F. J. M., & Parejo, J. L. (2025) · SSRN Electronic Journal · doi:10.2139/ssrn.5384106
BOARD # 77: Perception of the Impact of Generative Artificial Intelligence on Education
Abedoh, H., ADEIKA, B., Abiodun, P. O., Owolabi, O. A., Ajala, A. O., & Oyewande, O. V. (2025) · ASEE Annual Conference & Exposition · doi:10.18260/1-2--55893
Ulanova, A. E., Buniakova, A. V., & Лазько, A. Ю. (2025) · Professional Discourse & Communication · doi:10.24833/2687-0126-2025-7-3-54-68
Research on the Use of ChatGPT in Programming of ICT Secondary Education
Asenov, S. M., Bundeva, M., & Chekichev, A. H. (2025) · International Scientific Conference Electronics (ET) · doi:10.1109/et66806.2025.11204028
Bellot, A. R., & Gutiérrez‐Colón, M. (2025) · Journal of Adolescent & Adult Literacy · doi:10.1002/jaal.70025 · Cited by 1
Formación universitaria temprana en producción animal con ChatGPT: Efecto del perfil del estudiante
Machado, C. F., Iglesias, J. L., Tejedo, M. E., Williams, K., Nadin, L. B., & Rodriguez, M. (2025) · Archivos Latinoamericanos de Producción Animal · doi:10.53588/alpa.330206
Using artificial intelligence in educational research: The competencies of researchers
Eid, M., Ewees, H., & Khatiry, A. R. (2025) · Innovations in Education and Teaching International · doi:10.1080/14703297.2025.2574059 · Cited by 4
Wulan, D. T., Saiful, S., & Nappu, S. (2025) · Ethical Lingua Journal of Language Teaching and Literature · doi:10.30605/25409190.859
Abdoli, B. (2025) · International Journal of Computers in Education · doi:10.64693/ijce.1794327
Troussas, C., Krouska, A., Phivos Mylonas, B., & Sgouropoulou, C. (2025) · International Workshop on Semantic and Social Media Adaptation and Personalization (SMAP) · doi:10.1109/smap66932.2025.00025
“That said, the use of ChatGPT in education is not without challenges [8-13].”
Dillon, E., Ordóñez, P., Hasan, U., Owoeye, O. N., & Dharmale, S. (2025) · IEEE Frontiers in Education Conference (FIE) · doi:10.1109/fie63693.2025.11328626
“…ChatGPT supports self-directed learning, helping students grasp complex concepts through interactive explanations and instant feedback, effectively supporting diverse learning styles through personalized engagement, enhancing understanding, and accommodating various student needs [26, 46].”
Adoption and use of ChatGPT among university IT students: An exploratory study
López-Mendoza, A., Roque-Hernández, R. V., & Salazar-Hernández, R. (2026) · Contemporary Educational Technology · doi:10.30935/cedtech/17864
Wang, K., Shen, L., Duan, B., Zhang, C., & Xue, Y. (2026) · Asia Pacific Journal of Education · doi:10.1080/02188791.2026.2625132
Luther, T., Belcher, K. R., Kimmerle, J., Meurers, D., & Creß, U. (2026) · International Journal of Computer-Supported Collaborative Learning · doi:10.1007/s11412-026-09470-1 · Cited by 2
“While some have called for outright bans on AI writing tools, citing threats to academic integrity and the erosion of core writing skills (Cotton et al., 2024; Sok & Heng, 2024), the discourse has shifted recently.”
Metadata
- Authors
- Sok, S., & Heng, K.
- Affiliations
- University of Puthisastra (KH)
- Paññāsāstra University of Cambodia (KH)
- Corresponding author
- Sok, Sarin
- Venue
- Journal of Digital Educational Technology
- Publisher
- Modestum Ltd
- Published
- 2024-01-01
- Volume
- 4
- Issue
- 1
- Pages
- ep2401
- ISSN
- 2752-5503 (ISSN-L)
- OpenAlex
- W4389733229
- Cited by
- 120
- References
- 77
- Citations by year
- 2026: 39 · 2025: 56 · 2024: 25
- FWCI
- 28.17
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- cc-by
- Locations
- Journal of Digital Educational Technology (publishedVersion, cc-by)
- Topics
- Social Sciences › Education › Artificial Intelligence in Education
- Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
- Physical Sciences › Computer Science › Artificial Intelligence › Artificial Intelligence Applications
- Keywords
- ChatGPT, large language models, higher education, artificial intelligence in education, academic integrity, assessment innovation, academic writing support, AI reliance, information accuracy, privacy and security, pedagogical support, research support
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