Cited by 208Artificial Intelligence in EducationArtificial Intelligence in Healthcare and EducationAI in Service Interactions

ChatGPT in the higher education: A systematic literature review and research challenges

Open access
Baig, Maria Ijaz, Yadegaridehkordi, Elaheh·2024·International Journal of Educational Research

Abstract

ChatGPT has gained significant attention in the higher education sector as it can be applied across a wide range of topics. Despite ChatGPT's versatility in offering support across various educational disciplines, it is still in its early stages and requires further exploration to be fully utilized effectively in education. This systematic literature review aims to explore the trends, adoption measures, diverse applications, and current limitations of ChatGPT research in higher education. This review systematically analyzed 57 research articles published between 2023 and 2024. This study identified trends in ChatGPT in higher education by providing temporal views, geographical locations, and research methods used. Furthermore, this study explored users’ intention to adopt and use ChatGPT in higher education by focusing on post-adoption, intention to use, and acceptance stages. Considering the extensive advantages ChatGPT brings to the academic community, this review explores its diverse applications in educational settings for academic staff, students, researchers, and non-academic users. Finally, this study outlined the current limitations in ChatGPT research within higher education and proposed future research directions, aiming for continuous improvement in the field. This study can benefit higher education by providing valuable insights into the effective utilization of ChatGPT.

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Crossref · 10.1016/j.ijer.2024.102411

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80 of 80 references verified0 citation errors · 0 not checkable

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  • Baig and Yadegaridehkordi (2024) synthesized 57 studies of ChatGPT in higher education.

    “Baig and Yadegaridehkordi (2024) synthesized 57 studies of ChatGPT in higher education.”

    From From Assistance to Substitution: Generative AI and Undergraduate Research Skills (2026) · cites this paper as Baig & Yadegaridehkordi, 2024

  • Recent reviews show that GenAI use is no longer a marginal use of technology: research has expanded across disciplines, with ChatGPT examined as an assistance for learning and writing, feedback tool, and source of personalized support.

    “Recent reviews show that this is no longer a marginal use of technology: research has expanded across disciplines, with ChatGPT examined as an assistance for learning and writing, feedback tool, and source of personalized support (Baig & Yadegaridehkordi, 2024; Lo et al., 2024).”

    From From Assistance to Substitution: Generative AI and Undergraduate Research Skills (2026) · cites this paper as Baig & Yadegaridehkordi, 2024

Cites

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Research works printed but not linked: 5

  1. Chukwuere, 2023, ChatGPT: The game changer for higher education institutions, Jozac Academic Voice, 3, 22
  2. Kitchenham, 2004, 33, 1
  3. Kitchenham, 2007, Guidelines for performing systematic literature reviews in software engineering version 2.3, Engineering, 45, 13
  4. Kolade, O., Owoseni, A., & Egbetokun, A. (2023). Assessment on trial? ChatGPT and the new frontiers of learning and assessment in higher education. doi:10.13140/RG.2.2.32665.4976.. · DOI
  5. Shaengchart, 2023, Factors influencing theacceptance of ChatGPT usage among higher education students in Bangkok, Thailand, Advance Knowledge for Executives, 2, 1

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Authors
Baig, M. I., & Yadegaridehkordi, E.
Affiliations
  • University of Malaya (MY)
  • Central Queensland University (AU)
Corresponding author
Yadegaridehkordi, Elaheh
Venue
International Journal of Educational Research
Publisher
Elsevier BV
Published
2024
Volume
127
Pages
102411
ISSN
0883-0355 (ISSN-L)
OpenAlex
W4400721580
Cited by
208
References
79
Citations by year
2026: 126 · 2025: 76 · 2024: 6
FWCI
11.98
Type
journal article
Language
en
Open access
Locations
International Journal of Educational Research (publishedVersion, cc-by)
Topics
  • Physical Sciences › Computer Science › Information Systems › Artificial Intelligence in Education
  • Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
  • Physical Sciences › Computer Science › Artificial Intelligence › AI in Service Interactions
Keywords
ChatGPT, large language models, higher education, technology adoption, intention to use, technology acceptance, research trends, research limitations

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