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Towards Rigor in Reviews of Multivocal Literatures: Applying the Exploratory Case Study Method
Abstract
This article aims to stimulate discussion about the issue of rigor in conducting reviews of multivocal literatures. Multivocal literatures, which abound in the field of education, are comprised of all accessible writings on a common, often contemporary topic. The exploratory case study method is proposed as a means to engender rigor in reviews of such literatures. It is argued that it is appropriate to apply the concept of rigor to reviews of multivocal literatures and to use the exploratory case study method as a tool for thinking about procedures that could enhance rigor in such reviews. The article draws upon the authors’ experiences in conducting a review of the literature on school-based management to illustrate how the proposed procedures might be employed.
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“Some of the challenges for researchers while selecting GL sources are accessibility, discoverability, bias, low quality, and lack of standardization [49] [41].”
From DevSecOps practices and tools (2025) · cites this paper as [49]
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Characterizing DevOps by Hearing Multiple Voices
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An integrated framework to prioritize blockchain-based supply chain success factors
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“As SRs evolve and continue to gain popularity, awareness is needed to ensure greater transparency and methodological rigor that will increase the legitimacy of findings and relevance for practice [20].”
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Barrett, N. E., & Liu, G. (2016) · Review of Educational Research · doi:10.3102/0034654316628296 · Cited by 69
“We adapted the methodology of Ogawa and Malen (1991) and followed the guidelines set down by Randolph: (a) create an audit trail of each step in the review, (b) define the focus of the review to explain what to include and what to omit, (c) search for relevant literature, (d) classify the…”
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“Finally, Gary Anderson provides a polyvocal (Ogawa & Malen, 1985) overview of the context of military presence in American schooling.”
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Mekawy, M. A. (2012) · Annals of Tourism Research · doi:10.1016/j.annals.2012.07.006 · Cited by 67
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Meltzer, J., & Hamann, E. ‘. (2005) · Lincoln (University of Nebraska) · Cited by 50
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“…conducting MLRs in SE has been published (Garousi et al. 2019), which is based on the SLR guidelines proposed by Kitchenham and Charters (Kitchenham and Charters 2007b), and MLR guidelines in other disciplines, e.g., in medicine (Hopewell et al. 2007) and education sciences (Ogawa and Malen 1991).”
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“Some of the challenges for researchers while selecting GL sources are accessibility, dis-coverability, bias, low quality, and lack of standardization [49] [41].”
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“5,6 MLRs related to software engineering have recently started appearing; one example is an MLR on technical debt.”
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“Due to heterogeneity in intervention types, outcomes and study designs, we conducted a qualitative synthesis of the evidence using procedures such as those outlined by Ogawa and Malen (1991) for synthesizing multi-vocal bodies of literature.”
MethodWhat We Know About Smells in Software Test Code
Garousi, V., Kucuk, B., & Felderer, M. (2018) · IEEE Software · doi:10.1109/ms.2018.2875843 · Cited by 34
Procedural methodology for a grounded meta‐analysis of qualitative case studies
Stall‐Meadows, C., & Hyle, A. E. (2010) · International Journal of Consumer Studies · doi:10.1111/j.1470-6431.2010.00882.x · Cited by 34
Towards Utility in Reviews of Multivocal Literatures
Patton, M. Q. (1991) · Review of Educational Research · doi:10.3102/00346543061003287 · Cited by 33
“However, I would be inclined to use the broader methodological framework of qualitative methods (cf., Patton, 1990) rather than the narrower descriptor of "exploratory case study method" (Ogawa & Malen, 1991).”
MethodInfluentialBui, T. T. P., Wilkinson, S. J., MacGregor, C., & Domingo, N. (2023) · Building and Environment · doi:10.1016/j.buildenv.2023.110557 · Cited by 32
Wen, R., Zeng, D., Yang, Z., Jiang, L., Ma, M., Chen, B., & van Beek, T. A. (2018) · Journal of Agricultural and Food Chemistry · doi:10.1021/acs.jafc.8b02388 · Cited by 31
Multivocal literature reviews in software engineering: Preliminary findings from a tertiary study
Neto, G. T. G., Santos, W. B., Endo, P. T., & Fagundes, R. A. A. (2019) · Proceedings of the ... ACM-IEEE International Symposium on Empirical Software Engineering and Measurement/International Symposium on Empirical Software Engineering and Measurement · doi:10.1109/esem.2019.8870142 · Cited by 29
“[20], however this study did not offer any recommendations on how to conduct MLR studies.”
BackgroundAn evidence-based inquiry into the use of grey literature in software engineering
Zhang, H., Zhou, X., Huang, X., Huang, H., & Babar, M. A. (2020) · ACM/IEEE International Conference on Software Engineering: Companion Proceedings (ICSE-Companion) · doi:10.1145/3377811.3380336 · Cited by 30
“Different from white literature (or academic publications), GL covers a wide range of non-conventional documents, for instance, technical reports, theses and official documents [47, 50, 61] that report recent research or practice results [24, 48].”
BackgroundReusing empirical knowledge during cloud computing adoption
Fahmideh, M., & Beydoun, G. (2017) · Journal of Systems and Software · doi:10.1016/j.jss.2017.12.011 · Cited by 27
A Financial Approach for Managing Interest in Technical Debt
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“However, the use of non-peer-reviewed reports or articles raises significant reliability and validity issues [21].”
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“To meet general, minimum requirements, improving rigor in studies of this literature must address issues, such as (a) data exclusion, (b) the selective use of data in documents, and (c) the complexity of data collection and analysis procedures [50].”
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“An exploratory approach ( Ogawa and Malen 1991 ) was employed for the thematic analysis.”
MethodThe maturity of open government data maturity: a multivocal literature review
Çaldağ, M. T., & Gökalp, E. (2022) · Aslib Journal of Information Management · doi:10.1108/ajim-11-2021-0354 · Cited by 22
Yin, R. K. (1991) · Review of Educational Research · doi:10.3102/00346543061003299 · Cited by 21
The pedagogical enhancement of open education: An examination of problem-based learning
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“Given the emergent nature of the work, and the combination of quantitative and qualitative studies included, a qualitative literature review (Ogawa & Malen, 1991) was conducted.”
MethodWhat is Research Rigor? Lessons for a Transdiscipline
Gill, G., & Gill, T. R. (2020) · Informing Science The International Journal of an Emerging Transdiscipline · doi:10.28945/4528 · Cited by 20
“Ivarsson & Gorschek (2011), Ogawa & Malen (1991), Poland (1995), Rand & Rust (2011), Stewart et al. (2017), Tushman et al.”
BackgroundInfluentialNavigating the DevOps landscape
Zhang, X., Zhao, P., & Jaskolka, J. (2025) · Journal of Systems and Software · doi:10.1016/j.jss.2024.112331 · Cited by 21
Choice Architecture as a Strategy to Encourage Elegant Infrastructure Outcomes
Shealy, T., & Klotz, L. E. (2016) · Journal of Infrastructure Systems · doi:10.1061/(asce)is.1943-555x.0000311 · Cited by 26
Artificial Intelligence in MOBA Games: A Multivocal Literature Mapping
Costa, L. M., Drachen, A., Souza, F. C. M., & Xexeo, G. B. (2023) · IEEE Transactions on Games · doi:10.1109/tg.2023.3282157 · Cited by 19
“We consider publications that appear in various forms (e.g., academic literature, industry reports, tool vendors’ websites, and blogs), reflecting different purposes and perspectives [21].”
BackgroundTowards a Taxonomy of Industrial Challenges and Enabling Technologies in Industry 4.0
Figliè, R., Amadio, R., Tyrovolas, M., Stylios, C. D., Paśko, Ł., Stadnicka, D., Carreras-Coch, A., Zaballos, A., Navarro, J., & Mazzei, D. (2024) · IEEE Access · doi:10.1109/access.2024.3356349 · Cited by 19
“To ensure this holistic understanding, a Multivocal Literature Review (MLR) was conducted to analyze both state-of-the-art and state-of-practice in the industrial sector [42].”
MethodFreire, D. L., Frantz, R. Z., Frantz, F. C. R., & Sawicki, S. (2018) · Software Practice and Experience · doi:10.1002/spe.2670 · Cited by 19
“Ogawa and Malen 37 states that “multivocal literature is comprised of all accessible writings on a common, often contemporary topic.”
BackgroundChallenges for integrated design (ID) in sustainable buildings
Leoto, R., & Lizarralde, G. (2019) · Construction Management and Economics · doi:10.1080/01446193.2019.1569249 · Cited by 19
“This strategy is employed to inductively generate insights regarding the phenomenon to be studied (Ogawa and Malen 1991).”
MethodBevilacqua, C., Pizzimenti, P. F., & Ou, Y. (2023) · Sustainability · doi:10.3390/su151813346 · Cited by 18
Advances in auditing and business continuity: A study in financial companies
Brás, J. C., Pereira, R., Fonseca, M., Ribeiro, R., & Bianchi, I. S. (2024) · Journal of Open Innovation Technology Market and Complexity · doi:10.1016/j.joitmc.2024.100304 · Cited by 18
Kitano, M. K., & Lewis, R. B. (2007) · journal for the education of the gifted · doi:10.1177/016235320703000302 · Cited by 18
Frasier, M. M., Hunsaker, S. L., Lee, J.-J., Mitchell, S., Cramond, B. L., Krisel, S. C., García, J. H., Martı́n, D., Frank, E., & Finley, V. (1995) · Digital Commons - USU (Utah State University) · Cited by 18
Beyond Watching Over Established Ways: A Review as Recasting the Literature, Recasting the Lived
Livingston, G. (1999) · Review of Educational Research · doi:10.2307/1170642 · Cited by 18
Capabilities and metrics in DevOps: A design science study
Amaro, R., Pereira, R., & da Silva, M. M. (2023) · Information & Management · doi:10.1016/j.im.2023.103809 · Cited by 21
Jamil, A. H. A., & Fathi, M. S. (2019) · IOP Conference Series Materials Science and Engineering · doi:10.1088/1757-899x/513/1/012035 · Cited by 17
Strategy Process Research: What do we know, what should we know?
Lechner, C. F., & Müller‐Stewens, G. (2000) · Alexandria (UniSG) (University of St.Gallen) · Cited by 17
A Multivocal Literature Review on the use of DevOps for e-Learning systems
Sánchez‐Gordón, M., & Colomo‐Palacios, R. (2018) · Ninth International Conference on Technological Ecosystems for Enhancing Multiculturality (TEEM'21) · doi:10.1145/3284179.3284328 · Cited by 16
Metadata
- Authors
- Ogawa, R. T., & Malen, B.
- Affiliations
- University of Utah (US)
- University of Washington (US)
- Venue
- Review of Educational Research
- Published
- 1991-09
- Volume
- 61
- Issue
- 3
- Pages
- 265-286
- ISSN
- 0034-6543 (ISSN-L)
- 1935-1046
- OpenAlex
- W2138571267
- Cited by
- 247
- References
- 46
- Citations by year
- 2026: 8 · 2025: 14 · 2024: 20 · 2023: 11 · 2022: 17 · 2021: 18 · 2020: 12 · 2019: 8 · 2018: 21 · 2017: 17 · 2016: 12 · 2015: 9 · 2014: 1 · 2013: 9 · 2012: 3
- FWCI
- 26.09
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Review of Educational Research (publishedVersion)
- Topics
- Social Sciences › Education › Educational Research and Methods
- Social Sciences › Decision Sciences › Statistics, Probability and Uncertainty › Meta-analysis and systematic reviews
- Social Sciences › Education › Qualitative Research Methods and Applications
- Keywords
- research rigor, school-based management, review procedures, educational research
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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