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Cited by 995Educational Leadership and PracticesSchool Leadership and Teacher PerformanceTeacher Education and Leadership Studies

A Multidisciplinary Analysis of the Nature, Meaning, and Measurement of Trust

Tschannen-Moran, Megan, Hoy, Wayne K.·2000·Review of Educational Research
DOI 10.3102/00346543070004547
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Abstract

This multidisciplinary review draws on both theoretical and empirical literature on trust spanning the past four decades and brings that literature to bear on relationships of trust in schools. Studies involving a wide variety of methodologies have helped to clarify the meaning of trust in organizational settings. First, the authors examine the importance of trust for schools. Then they explore the nature and meaning of trust and the dynamics of trust (initiating, sustaining, breaking, and repairing trust). Finally, they synthesize the research on trust as it relates to organizational processes such as communication, collaboration, climate, organizational citizenship, collective efficacy, achievement, and effectiveness.

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Crossref · 10.3102/00346543070004547

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8 of 8 references verified0 citation errors · 0 not checkable

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Authors
Tschannen-Moran, M., & Hoy, W. K.
Affiliations
  • College of William and Mary
  • The Ohio State University (US)
Venue
Review of Educational Research
Publisher
American Educational Research Association (AERA)
Published
2000-12
Volume
70
Issue
4
Pages
547-593
ISSN
  • 0034-6543 (ISSN-L)
  • 1935-1046
DOI
10.3102/00346543070004547
OpenAlex
W2098594975
Cited by
995
References
8
Citations by year
2026: 47 · 2025: 54 · 2024: 43 · 2023: 51 · 2022: 42 · 2021: 56 · 2020: 51 · 2019: 55 · 2018: 49 · 2017: 52 · 2016: 57 · 2015: 57 · 2014: 42 · 2013: 42 · 2012: 62
FWCI
17.70
Type
journal article
Language
en
Open access
closed
Licence
journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)
Locations
Review of Educational Research (publishedVersion)
Topics
  • Social Sciences › Education › Educational Leadership and Practices
  • Social Sciences › Education › School Leadership and Teacher Performance
  • Social Sciences › Education › Teacher Education and Leadership Studies
Keywords
trust, school relationships, organizational trust, trust dynamics, trust repair, trust measurement, organizational communication, collaboration, school climate, organizational citizenship behavior, collective efficacy, school effectiveness, academic performance

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