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Cited by 3

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The challenges of public sector communication in the face of the pandemic crisis: professional roles, competencies and platformization1

Ducci, Gea, Lovari, Alessandro·2021·SOCIOLOGIA DELLA COMUNICAZIONE
DOI 10.3280/sc2021-061002
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Abstract

The pandemic crisis has led to a renew centrality of public sector communica-tion in a hybrid and convergent media ecosystems aiming at (re)building relation-ships based on trust between institutions and citizens. This contribution reflects on the strengths and fragility of the Italian public communication in the face of the pandemic, considering regulatory processes and paths of professionalization. It focuses also on the challenges of social media use in public sector, suggesting a critical approach towards the platformization of the public sector communication activities. The last part of this manuscript presents the different articles that com-pose the special issue.

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Research works printed but not linked: 21

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Metadata

Authors
Ducci, G., & Lovari, A.
Venue
SOCIOLOGIA DELLA COMUNICAZIONE
Publisher
Franco Angeli
Published
2021-07
Issue
61
Pages
9-19
ISSN
  • 1121-1733
  • 1972-4926
DOI
10.3280/sc2021-061002
Cited by
3
References
0

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CoChat. (2026). Citation check: The challenges of public sector communication in the face of the pandemic crisis: professional roles, competencies and platformization1. https://app.cochat.ai/papers/10.3280/sc2021-061002
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Ducci, G., & Lovari, A. (2021). The challenges of public sector communication in the face of the pandemic crisis: professional roles, competencies and platformization1. SOCIOLOGIA DELLA COMUNICAZIONE. https://doi.org/10.3280/sc2021-061002

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