Corporate Social Responsibility and Social Capital: Journey of Community Engagement toward Community Empowerment Program in Developing Country
Open accessAbstract
The importance of social capital in analyzing economic progress and development has long been acknowledged. However, little research has actually looked into how social capital functions and what role it plays in community development initiatives. This case study explores communities’ experiences of receiving CSR funds informing a community development program. The informants of this study were the participants of the CSR program from three communities forested by three companies’ CSR, which received reward funding from the Indonesian government. By using qualitative data collection, this study interviewed five to seven people who participated in the CSR programs or approximately 16 people. This study found five ways that social capital contributes to the success of a CSR program. They are (1) increasing the likelihood that people will participate in the program; (2) lessening individual ambiguity caused by certain program implementation uncertainties; (3) fostering morale and motivation among participants; (4) promoting knowledge sharing; and (5) strengthening the sense of togetherness. In the future, additional case studies from various regions of Indonesia and other nations may examine local conditions and diversity when implementing CSR programs.
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Organisations must analyse a community's existing social capital before initiating empowerment initiatives, yet such assessments are frequently overlooked, leading to fragmented or unsustainable programmes.
“As Rudito et al. (2023) noted, organisations must analyse a community's existing social capital before initiating empowerment initiatives, yet such assessments are frequently overlooked, leading to fragmented or unsustainable programmes.”
From Fostering community empowerment through library social responsibility: A social capital approach in Malaysian academic libraries (2026) · cites this paper as Rudito et al., 2023
The Conclusions and Recommendations section says organisations planning empowerment initiatives should conduct in-depth analyses of the target community’s social capital. It does not say these assessments are frequently overlooked or that overlooking them leads to fragmented or unsustainable programmes. (LLM, conf=0.88)
Experimental — accuracy not yet measuredEngagement is need-based rather than opportunity-driven.
“This finding extends previous LSR literature (Rudito et al., 2023) by showing that engagement is need-based rather than opportunity-driven.”
From Fostering community empowerment through library social responsibility: A social capital approach in Malaysian academic libraries (2026) · cites this paper as Rudito et al., 2023
Analysing community social capital before initiating empowerment programmes is important.
“Rudito et al. (2023) emphasised the importance of analysing community social capital before initiating empowerment programmes.”
From Fostering community empowerment through library social responsibility: A social capital approach in Malaysian academic libraries (2026) · cites this paper as Rudito et al., 2023
Socially responsible projects in libraries often lack coherent direction.
“Second, socially responsible projects in libraries often lack coherent direction.”
From Fostering community empowerment through library social responsibility: A social capital approach in Malaysian academic libraries (2026) · cites this paper as Rudito et al., 2023
The Introduction discusses challenges in implementing corporate community projects, and §3.2 describes Indonesian CSR programs, but neither addresses projects in libraries or says they often lack coherent direction. Searches for libraries and strategic direction found no passage supporting that claim. (LLM, conf=0.75)
Experimental — accuracy not yet measured
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- Authors
- Rudito, B., Famiola, M., & Anggahegari, P.
- Affiliations
- Bandung Institute of Technology (ID)
- Corresponding author
- Rudito, Bambang
- Venue
- Sustainability
- Publisher
- MDPI AG
- Published
- 2022-12-27
- Volume
- 15
- Issue
- 1
- Pages
- 466
- ISSN
- 2071-1050 (ISSN-L)
- OpenAlex
- W4313225596
- Semantic Scholar
- 6f6fb7c3f1f554d22bad724a1cf3dcacf0e1576f
- Cited by
- 33
- References
- 31
- Citations by year
- 2026: 8 · 2025: 11 · 2024: 8 · 2023: 6
- FWCI
- 5.91
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- Sustainability (publishedVersion, cc-by)
- RePEc: Research Papers in Economics (submittedVersion)
- Funders
- School of Business and Management, Bandung Institute of Technology
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Corporate Social Responsibility and Sustainability
- Social Sciences › Education › Community and Sustainable Development
- Social Sciences › Sociology and Political Science › Social Capital and Networks
- Keywords
- corporate social responsibility, social capital, community participation, community empowerment, community development programs, CSR funding, program participation, knowledge sharing, participant motivation, developing countries
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