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Social Context of Turnover-Mixed Methods Study of Indian IT Professionals

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Haran, Vidya V., Niederman, Fred·2022·Journal of Global Information Management
DOI 10.4018/jgim.299320
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Abstract

This paper examines the social context of turnover, defined by the influence of supervisors, peers, and family. Using a mixed-methods research design, data were collected by two rounds of semi-structured interviews with 75 IT professionals working in the IT outsourcing industry in India. After a span of 10 months, the respondents were contacted again to longitudinally measure actual turnover behavior. Using structured equation modeling, the study shows that family and supervisory justice play a critical part in the turnover process. The model has sufficient explanatory power and explains 37% of the variance in turnover intentions and 27% of the variance in actual turnover behavior. In addition, we used logistic regression to show the effect of various antecedents on the dependent variable. The detailed qualitative analysis offers insights into the dichotomy between intentions and behavior. Finally, implications for practice and research are discussed.

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Metadata

Authors
Haran, V. V., & Niederman, F.
Affiliations
  • University of Illinois Urbana-Champaign (US)
  • Saint Louis University (US)
ORCID
Niederman, Fred
Venue
Journal of Global Information Management
Publisher
IGI Global Scientific Publishing
Published
2022-04-27
Volume
30
Issue
1
Pages
1-24
ISSN
  • 1062-7375 (ISSN-L)
  • 1533-7995
DOI
10.4018/jgim.299320
OpenAlex
W4226112534
Cited by
5
References
1
Citations by year
2026: 1 · 2025: 1 · 2023: 2 · 2022: 1
FWCI
0.80
Type
journal article
Language
ng
Open access
Licence
Locations
Journal of Global Information Management (publishedVersion, other-oa)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Management
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Human Resource and Talent Management
Keywords
employee turnover, turnover intention, turnover behavior, family influence, peer influence, IT professionals, India

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